Shipping Clerk

Administration and Management

JOB RESPONSIBILITIES

• Coordinates and works with transport carriers to schedule outbound appointment times using given guidelines.
• Inputs scheduled time into schedule management system.
• Communicates and addresses customer service failures by carriers as a result of scheduling or failures meeting customer’s requests.
• Monitors truck schedule and adjusts as directed.
• Tracks performance of carriers in reference to appointment times, delivery schedules, equipment types, safety, etc.
• Assists truck drivers during check in and check out procedures.
• Assists Team Leader and loading operators research material to resolve shipment issues.
• Researches and inputs entries for carrier freight payments.
• Researches and approves carrier retention time.
• Maintain shipping records and reports on a daily basis and weekly basis.
• Responsible for ordering all related forms and supplies.
• Responsible for stocking printers daily and entering service requests as needed.
• Miscellaneous tasks-scanning documents, create labels using label maker, enter gate passes, laminate documents as needed.
• Perform other duties and special projects as assigned.

ENVIRONMENT

PHYSICAL REQUIREMENTS

• Ability to tolerate prolonged sitting or standing.
• Ability to type using both hands.
• Reach, squat, bend from trunk, and carry objects.
• Lift/carry supplies of various dimensions and weights.
• Push/pull.

PERSONAL PROTECTIVE EQUIPMENT

Required when working in plant: Hard hat with chin strap, metatarsal steel toe boots, hearing and eye protection, and gloves.

REQUIREMENTS/SKILLS

• High level of administrative experience.
• Bilingual

• Maintain high level of knowledge of TXDOT and VDOT Regulations.
• Strong written and verbal communication skills.
• PC skills including working with complex spreadsheets and a database environment.
• Ability to coordinate multiple tasks.
• Ability to work with representatives of several departments and outside vendors.
• Complete product knowledge.
• Strong problem-solving and auditing skills.
• Self-motivated, goal-oriented individual displaying attributes of ingenuity, creativity, and self-confidence.
• Competent operating normal office equipment – copiers, fax machines, etc.