What are the responsibilities and job description for the Host/Hostess position at Gertrude's Restaurant?
Job Description: Host/Host
Are you a friendly and outgoing individual with a passion for providing excellent guest service? We are currently seeking a Host/Host to join our team at our hotel restaurant. As a Host/Host, you will be responsible for creating a warm and welcoming atmosphere for our guests.
Duties:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus to guests and assist with any questions or special requests
- Manage the waitlist and ensure efficient seating of guests
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest complaints or concerns in a professional and timely manner
- Assist with phone etiquette by answering calls and taking reservations
Skills:
- Excellent guest relations skills with a friendly and approachable demeanor
- Strong communication skills to effectively interact with guests and team members
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Prior experience in the hospitality industry is preferred but not required
Join our team and enjoy the following benefits:
- Competitive pay rate
- Opportunities for career growth within the hotel industry
- Training provided to enhance your skills in guest services
If you have a passion for hospitality and enjoy creating memorable experiences for guests, we would love to hear from you. Apply today to join our team as a Host/Host!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Baltimore, MD 21218: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25