Description

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

Under the general supervision of the AVP of Digital Product Management, the Senior Product Owner is responsible for the technical life cycle of the digital products they have been assigned. This includes the development efforts, configuration changes, support, maintenance, and administrative responsibilities such as product road maps, vendor contracts, and budgeting associated with the product.

The Senior Product Owner will collaborate with internal business stakeholders and vendors regularly to deliver new products and enhance existing products that meet the needs of our business stakeholders. The Senior Product Owner will represent business needs and priorities, manage the product backlog, and incorporate feedback from business stakeholders to guide continuous product improvement. 

What You Will Be Doing:

• Understands business and end-user needs; and can identify and prioritize features to be delivered to meet those needs
• Directs and oversees the lifecycle of products and applications, including prioritizing all work efforts associated with products
• Has a comprehensive understanding of the system architecture of the product they are responsible for, to include the server infrastructure, network, and data they rely on
• Identifies product strengths and weaknesses and works with all parts of the organization to implement and configure the product where needed
• Manages vendor relationships to the extent of assisting with the review of and negotiation of contracts alongside the business stakeholder
• Collaborates with business units when in the process of discovery for new vendors and or products
• Develops near and long-term product roadmaps
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities
• Work with business and technical stakeholders to develop and document user stories
• Collect and understand the technical requirements for new product implementations and enhancements
• Provides application support when escalation to a subject matter expert is required
• Identifies defects and sees them through to resolution as needed
• Ensures that their respective product is compliant with regulatory requirements, secure, and disaster resilient
• Ensures upgrades are planned and completed, maintaining compliance with standards and control procedures
• Prioritize and maintain the product backlog
• Analyze end user feedback and operational metrics, to identify and understand product needs
• Work with the development team to create acceptance criteria and definitions of failures
• Assist the team on the development of feature tests, test cases, and regression tests
• Mentors, coaches, and motivates Product Team members on a proactive basis
• Performs other duties as assigned

About You:

Core:

• Member and Relationship Centricity
• Collaboration and Empowerment
• Development
• Accountability
• Innovation

Functional:

Qualifications

What You Will Need:

• Minimum of 5 years product ownership/management experience
• Minimum of 5 years product knowledge
• Minimum of 5 years vendor management experience
• Bachelor’s degree in Business Administration or related field (or an additional 4 years of relevant experience in lieu of a degree)
• Ability to understand complex business problems and identify and interpret business needs.
• Strong problem solving and analytical skills.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Strong organizational skills
• Works effectively independently, as well as collaboratively
• Adapts to and manages change with ease
• Financial Services experience
• knowledge of agile development methodologies and planning tools (e.g., JIRA, Trello, and Confluence) preferred.

PREFERRED QUALIFICATIONS:

• CSM (Certified Scrum Master)
• CSPO (Certified Scrum Product Owner)
• Related Product Owner/Management Certifications

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

$91,582.08- $137,373.12

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment drug screen which includes screening for all drugs considered illegal or controlled by the State(s) in which the candidate will be performing work, as well as, a credit/background check and a skills assessment.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

https://www.gesa.com/docs/resource---EEOC-policy.pdf

Salary : $91,582 - $137,373