What are the responsibilities and job description for the Business Analyst (COMPAS) position at Get A Whiz?
Job Details
Job Title: Business Analyst
We are seeking a Business Analyst for our client. The selected candidate will be responsible for implementing, maintaining, and configuring projects related to the client's case management tool, COMPAS. As a member of the COMPAS Core Team, this role involves working closely with the team to identify areas for optimization and improved business processes. The position also entails executing the build and testing required to deliver effective COMPAS optimizations and upgrades.
Required Skills & Experience:
- At least 1 year of experience with COMPAS (case management and decision support tool) Software.
- 5 years in a Business Analyst role supporting the software lifecycle.
- Experience in an Agile environment and system development.
- Maintaining vendor-managed software, performing maintenance, testing, upgrades, and configurations.
- Engaging with users to troubleshoot and resolve application-related issues.
- Working with external stakeholders to identify process improvements and optimizations.
- Communicating software configuration with external and internal stakeholders.
- Proficiency in business process mapping and capturing processes through Visio flow diagrams.
- Experience with understanding and documenting business requirements.
- Experience in change management systems.
- Knowledge of vendor-based application release cycles and ticket management.
- Ability to identify integration points.
- Knowledge of reporting and dashboard maintenance.
- Experience with SQL.
- Experience with JIRA.
- Test script maintenance and test automation.
- Experience in user acceptance testing, running regression tests, and optimizing test cases.
- Experience in process improvements and IT systems integration.
- Ability to work with cross-functional teams.
- Strong communication and presentation skills.