**Overview:**
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for all members and guests.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in efficiently
-Competently complete membership agreements and process contracts
- Answer phone calls and direct them appropriately
- Handle member inquiries and provide accurate information about memberships and club specifics
- Process payments and maintain member accounts
- Address member concerns and resolve issues promptly
- Maintain a clean and organized front desk area
**Requirements:**
- Previous experience in customer service or hospitality preferred
- Proficient in using phone systems with excellent phone etiquette
- Strong communication skills with a focus on guest relations
- Ability to multitask in a fast-paced environment
- Bilingual skills are a plus
- Knowledge of fitness equipment is advantageous
- Familiarity with night audit procedures is beneficial
- Passion for delivering exceptional guest services
Join our team as a Front Desk Agent and be part of creating memorable experiences for our members!
Job Type: Part-time
Pay: $9.00 per hour
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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