Front Desk Clerk

Somerset, KY Part Time
POSTED ON 5/16/2024

**Overview:**

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for all members and guests.

**Responsibilities:**

- Greet guests in a friendly and professional manner

- Check guests in efficiently

-Competently complete membership agreements and process contracts

- Answer phone calls and direct them appropriately

- Handle member inquiries and provide accurate information about memberships and club specifics

- Process payments and maintain member accounts

- Address member concerns and resolve issues promptly

- Maintain a clean and organized front desk area

**Requirements:**

- Previous experience in customer service or hospitality preferred

- Proficient in using phone systems with excellent phone etiquette

- Strong communication skills with a focus on guest relations

- Ability to multitask in a fast-paced environment

- Bilingual skills are a plus

- Knowledge of fitness equipment is advantageous

- Familiarity with night audit procedures is beneficial

- Passion for delivering exceptional guest services

Join our team as a Front Desk Agent and be part of creating memorable experiences for our members!

Job Type: Part-time

Pay: $9.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Evening shift
  • Weekends as needed

Work setting:

  • In-person

People with a criminal record are encouraged to apply

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Somerset, KY 42503 (Required)

Ability to Relocate:

  • Somerset, KY 42503: Relocate before starting work (Required)

Work Location: In person

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