What are the responsibilities and job description for the Scheduler position at GI Alliance?
Job Details
Description
GI Alliance is seeking an experienced Scheduler I.
Duties of this position include, but are not limited to, the following:
Position purpose
Schedule patients for office visit and procedure appointments.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist with high call volume
- Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
- Take triage call messages for medical staff
- View patient visit notes, identifying problems & diagnosis listed and physician orders
- Assist in patient registration and financial transactions
- May schedule radiology/lab
- May include recall scheduling
- Assist with high call volume
- Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
- Take triage call messages for medical staff
- View patient visit notes, identifying problems & diagnosis listed and physician orders
- Assist in patient registration and financial transactions
- May schedule radiology/lab
- May include recall scheduling
- Assist with check-in patients upon arrival at the office as well as check-out upon departure.
- Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
- File records in appropriate sections of patient charts in EMR.
- Prepare patient charts in advance and scan documents into charts in EMR.
Perform other duties as assigned
Qualifications
Qualifications
- Excellent written and verbal communication skills
- Excellent customer service skills are required
- Experience working in a medical office
- Ability to multi-task and work in fast-paced environment.
- Detail-oriented
- Basic understanding of healthcare plans
- Be able to read and understand medical benefits.
- Bilingual is preferred
Education: High school diploma or equivalent
Experience: 2-5 years of prior medical scheduling is preferred
Performance Requirements:
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize.
- Self-motivated with initiative.
- Strong sense of ethics.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran