Processes warranty claims on a timely basis for each franchise or distributor.
Processes all warranty paperwork to ensure proper documentation.
Verifies criteria required by factory or distributor.
Reconciles all warranty receivables with payments through the appropriate accounting schedule.
Posts credits on computer.
Resubmits all rejected claims promptly or receive authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging with the repair order number, date of replacement, and date on which part may be disposed of.
Arranges for parts to be shipped to the factory or distributor or to be scrapped.
Files and maintains all service records as required by the warrantor.
Keeps informed of all factory recalls and bulletins.
Assists with the cashier and telephone duties as needed.
Assists with any clerical needs as directed by the fixed operations manager or the controller.
Maintains a professional appearance and a neat work area.
Performs other duties as assigned.
Other tasks as assigned.
BENEFITS:
Competitive compensation
Medical/Dental/Vision/Life
401K with company match
Vacation
Sick Days
Employee discounts
Drug-Free work environment
EOE
The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealership groups in Texas and has also been a proud recipient of the Houston Chronicle's Top 100 Workplaces for 9 years!
Salary.com Estimation for Service Warranty Administrator in Harlingen, TX
$41,181 to $54,094
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