Sr. Analyst, Sales Operations

Our mission is to help people everywhere find a job and company they love. We’re transforming the workplace experience through the power of transparency. As the worldwide leader in employer branding and insights, our vision is for a world where transparency empowers the workforce and motivates companies to become better employers.

Please note this role is open to remote hiring. Our main office locations are in San Francisco, CA, Chicago, IL, and Uniontown, OH.

About the Role

We are looking for a Sr. Analyst to join our Sales Operations team focusing on Territory and Quotas for our Go-to-Market team. This individual will be integral in designing and executing on Glassdoor’s quota setting, quota management, sales process optimization and administration. This individual will be a core team member of the Sales Operations team.

Compensation: $77,900 - $146,200

*At Glassdoor, operating transparently is at the heart of everything we do. That’s why we let job seekers know that salary ranges may differ for jobs depending on where these positions are filled. It’s no secret that the cost of living and other economic considerations vary widely across the country and the world.

At Glassdoor, we apply a “tier” system to promote consistency in level of compensation for where roles are filled in different locations. The tiers are as follows: 

• Tier 1 encompasses the highest salary range for states where large metropolitan areas are located (ie: San Francisco, New York City, Washington DC, & etc)
• Tier 2 encompasses salary ranges 15% less than those in Tier 1 for states with mid-sized cities (ie: Chicago, Dallas, Portland, etc) 
• Tier 3 encompasses salary ranges 20% less than those in Tier 1 for states with  smaller 
• cities (including our Ohio office, Nevada, etc)  

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here. 

What You’ll Do

• Develop territory and quota setting methodology and ensure the company’s financial objectives are efficient for company success
• Identify and implement standard methodologies and programs for territory management across Glassdoor’s Go-to-Market teams, cultivating a process of continuous improvement
• Implement and refine Rules of Engagement and Territory policies to reflect Glassdoor’s sales culture and keep sales teams passionate about winning
• SFDC maintenance and upkeep of ongoing territory coverage model
• Utilizing data to influence downstream processes such as quota modeling, reporting, credits and Sales/CS compensation
• Partners with broader Sales Operations team to manage sales forecasting, planning, and budgeting processes.
• Leads a change management process to build an organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models.
• Works closely with Senior Leadership to define the performance measurements and performance management programs required to ensure sales organization success. Align reporting, training, and incentive programs with these performance management priorities.
• Support the consistent implementation of company initiatives.
• Other projects and responsibilities may be added at the manager’s discretion.

What You’ll Bring

• 5 years of experience in an Operations role for Sales or Field Operations.
• Experience with headcount planning, sales coverage models, quota management, and territory management.
• Strong leadership skills in leading cross-functional teams.
• Strong Excel skills, a proven understanding of Salesforce for reporting is a plus.
• Strong written and verbal communication, with experience leading timelines with cross-functional partners and communicating effectively to executives.
• Creative, intellectually curious, and able to scale steep learning curves quickly.
• Ability to collaborate cross-functionally, partnering with stakeholders to drive business performance.
• Passionate about Glassdoor and have a whatever it takes attitude!
• BA/BS in Business, Engineering, Computer Science, or related field; or equivalent professional experience. MBA preferred.

Why Glassdoor?

• 100% company paid medical/dental/vision/life coverage, with 80% dependent coverage.
• Equity Incentives in our parent company's ADR (Recruit Holdings, Stock ID: 6098T).
• Annual 10% bonus aligning with bi-annual performance reviews.  
• 401(k) Plan with a Company Match to prepare for your future.
• Generous paid holidays and open paid time off.

Our Commitments

• Transparency: We are open and honest. We share information – the good and the bad – so we can continuously learn, collaborate and make the right decisions. Pay bands, our compensation philosophy, and employee feedback survey responses are shared publicly.
• Innovation: We actively pursue new and different ways to further Glassdoor’s mission. We forge our own path by challenging the status quo. The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!
• Good People: We work together with integrity, respect and compassion for one another. We have fun together! We are inclusive, fair and humble while remaining confident. We do the right thing, period.
• GRIT: We are resilient, inventive and fearless. We see challenges as opportunities. With passion and courage, we come together to get the job done.
• Diversity, Equity, and Inclusion: We are dedicated to building a company that is more diverse and representative of society at large. Glassdoor externally publishes our Diversity & Inclusion report and information about our employee population to hold ourselves accountable to our dedication. We also provide programs and resources to build a greater sense of belonging for our employees.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.