What are the responsibilities and job description for the Administrative Assistant / Customer Service Representative position at Gleam Electrical and Lighting Design?
Benefits:
Taking care of our clients is at the heart of everything we do, and we start by taking care of our own, our valued colleague. A career at Gleam means experiencing our culture of caring. It means sharpening your skills and growing your career. And it means working in an environment that celebrates success.
PRIMARY PURPOSE: To provide administrative support including liaison to key customers, monthly billing to contractors, assisting Division Leaders, correspondence and reports, filing and other general office support activities.
ESSENTIAL FUNCTIONS And RESPONSIBILITIES
ADDITIONAL FUNCTIONS And RESPONSIBILITIES
Qualifications
Background in Administrative and Superior Customer Service skills is a must.
Education & Licensing
High school diploma or GED required.
Experience
Two (3) years of experience in Administrative Assistant and Customer Service duties. Experience with a contractor that services the public is a plus but not mandatory.
Skills & Knowledge
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: lifting smaller boxes, must pass a physical and receive a Doctors clearance.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Gleam is an Equal Opportunity Employer and a Drug-Free Workplace.
- Company parties
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Taking care of our clients is at the heart of everything we do, and we start by taking care of our own, our valued colleague. A career at Gleam means experiencing our culture of caring. It means sharpening your skills and growing your career. And it means working in an environment that celebrates success.
PRIMARY PURPOSE: To provide administrative support including liaison to key customers, monthly billing to contractors, assisting Division Leaders, correspondence and reports, filing and other general office support activities.
ESSENTIAL FUNCTIONS And RESPONSIBILITIES
- Key account Liaison ensuring smooth operation between our team of electricians and Key customers.
- Produces correspondence, reports, and other documentation in final form; files documents, maintains and tracks suspense file, photocopies, sends and receives email transmissions, etc.
- Provides back-up telephone support.
- Processes invoices and billings; maintains records.
- Maintains Tech attendance records , tools and/or manuals.
- Records meeting minutes.
- Makes travel arrangements.
- Maintains adequate supply inventory; orders supplies as needed.
- Researches a variety of electrical and lighting materials and topics as needed.
ADDITIONAL FUNCTIONS And RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Qualifications
Background in Administrative and Superior Customer Service skills is a must.
Education & Licensing
High school diploma or GED required.
Experience
Two (3) years of experience in Administrative Assistant and Customer Service duties. Experience with a contractor that services the public is a plus but not mandatory.
Skills & Knowledge
- Excellent oral and written communication, including presentation skills
- Apple literate, including Apple and google products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: lifting smaller boxes, must pass a physical and receive a Doctors clearance.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Gleam is an Equal Opportunity Employer and a Drug-Free Workplace.
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