Senior Physical Security Technician

Job description

Company Overview:

GBS is a leading technology integration and management company dedicated to providing innovative solutions for businesses across various industries. Specializing in physical security systems, we are committed to ensuring the safety and security of our clients' assets through cutting-edge technology solutions.

Position Overview:

We are seeking a highly skilled and experienced Senior Physical Security Technician to join our team. The Senior Physical Security Technician will play a critical role in installing, programming, and servicing access control and surveillance systems for our clients. This position offers an exciting opportunity for a talented individual to contribute to the delivery of high-quality security solutions and support our mission of safeguarding our clients' assets.

Key Responsibilities:

• Installation and Configuration: Install, program, and configure access control and surveillance systems, including CCTV cameras, access control panels, intrusion alarm system and related hardware and software components, according to client specifications and project requirements.
• Customer-Facing Responsibilities: Interact directly with clients to assess their security needs, provide technical guidance and recommendations, and ensure client satisfaction throughout the installation and service process.
• Service and Maintenance: Perform routine maintenance, troubleshooting, and repair of security system components and devices to ensure optimal system performance and reliability. Respond promptly to service calls and address customer concerns in a timely and professional manner.
• Shop Configuration: Configure and test security system components and devices in the shop environment prior to installation, ensuring proper functionality and integration with other system components.
• Training and Support: Provide training and support to clients and internal teams on security system functionalities, best practices, and maintenance procedures. Act as a subject matter expert and mentor for junior technicians.
• Documentation and Reporting: Maintain accurate documentation of installations, configurations, service calls, and maintenance activities. Generate service reports and documentation for clients and internal stakeholders as needed.
• Quality Assurance: Conduct quality assurance checks and inspections of security system installations to ensure compliance with industry standards, client specifications, and company policies.

Qualifications:

• Minimum High school diploma or equivalent; additional technical security and IT certifications or training preferred.
• 5 years of experience in physical security systems installation and service of access control/alarm systems, network camera, and video management systems (VMS): LenelS2, Genetec, Milestone, Axis
• Proficiency in programming and configuring security system software and platforms.
• Excellent troubleshooting and problem-solving skills.
• Customer service-oriented with strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and clean driving record.
• Network configuration of access control and video management systems.
• Experience reading blueprints.
• Knowledge of electrical circuitry.
• Ability to lift 80 pounds
• Comfortable working on a ladder / Lift
• Proficient with basic hand & power tools
• Self-starter and punctual
• Customer-focused
• Alarm certifications (preferred).

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Exposure to cutting-edge technology solutions and industry trends.

Application Process: To apply for the position of Senior Physical Security Technician, please submit your resume and a cover letter outlining your qualifications and relevant experience. We look forward to hearing from you!

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Professional development assistance
• Vision insurance

Schedule:

• Day shift

Experience:

• Alarm Systems: 5 years (Required)
• video management systems: 5 years (Required)
• access control systems: 5 years (Required)
• Milestone VMS: 5 years (Preferred)
• Genetec: 5 years (Preferred)
• Lenel/S2: 5 years (Preferred)

Ability to Commute:

• Newport, KY 41071 (Required)

Work Location: In person