Funding Operations Manager

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

What does it mean to be a Funding Operations Manager with GLS?

As a Funding Operations Manager, you will be responsible for the for the management of all aspects of their assigned team. In this position, you will manage and execute programs, policies, and systems to minimize delinquency and reduce losses. In addition, this position will be responsible for hiring, training, developing, and motivating a team to achieve business goals and ensure compliance to policies.

• Oversee collections performance, quality, customer experience, and process improvement
• Directly supervise team: hiring, evaluations, timekeeping, coaching, and goal-setting
• Analyze reports for strategy development and lead team training
• Ensure compliance, handle escalations, and foster a collaborative culture
• Set departmental goals and optimize team schedules
• Conduct vendor site visits for quality assurance, training, and policy communication

• Bachelor's degree required
• 3 years of supervisory/leadership experience in loss prevention or a related field
• Consumer lending/auto financing experience preferred

• Self-motivated with proven initiative, problem-solving, and follow-through
• Excellent interpersonal skills: conflict resolution, influencing others, handling sensitive information
• Strong oral and written communication
• Adaptable team player in a fast-paced environment
• Proficient with Microsoft Office and ability to learn new software quickly
• Demonstrated ability to coach, lead, and motivate a team
• Highly organized, detail-oriented, and able to manage multiple priorities

• Must be able to pass a criminal background check
• This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times.
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does not require travel

2023 California Applicant Privacy Notice

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Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)