Job Posting for Mortgage Loan Assistant at Global State Mortgage a division of American...
Do you like a job where your day is full of lots of different tasks? Client updates, Marketing, Social Media awareness, Income calculations.... No day is ever the same. We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Compensation:
$16 - $22 hourly
Responsibilities:
Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Assist with administrative duties such as making and screening calls, booking appointments, etc.
Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
Help with social media postings
Qualifications:
NMLS license or training is not required, but is desired
Excellent customer service and communication skills and willing to go above and beyond for customers and team
At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
High school diploma or equivalent required. College degree in finance or banking preferred
Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
Bilingual a plus
About Company
Collaborative Energetic Team working together to get our clients into homes.
Salary.com Estimation for Mortgage Loan Assistant in Ames, IA
$106,595 to $152,803
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