Integration Manager

Glooko
Palo Alto, CA Remote Full Time
POSTED ON 11/23/2021 CLOSED ON 2/7/2022

What are the responsibilities and job description for the Integration Manager position at Glooko?

What You’ll Do

  • Work with Glooko’s Application Program Interfaces (APIs), Software Development Kit (SDK), and user-facing tools to provide integration services to Glooko client and partners
  • Work collaboratively with clients/partners as well as internal teams (e.g., Regulatory, Security, Product, etc) to understand, develop, and document requirements for integration
  • Collaborate with the Sales and Account Management teams to provide technical expertise during final sales presentations and ensure teams are included/ informed of the status of integrations in progress
  • Address and respond to client and partner issues with the integrations in a timely manner and ensure relevant customer teams and development teams are informed of issues and resolutions
  • Manage integration of Glooko into the client and partner healthcare applications (e.g., EHRs) end-to-end
  • Act as the primary point of contact for clients throughout integration implementation and for designated clients post-implementation
  • Responsible for responses to Technical and Security questionnaires related to the implementation of any portions of the Glooko platform
  • Work with the Glooko development team to ensure the Glooko tools, APIs and documentation are adequate for integration with client environments and if they are not, supporting the development of necessary requirements and user stories to drive product improvement
  • Provide expertise to other members of the Glooko departments to keep them up-to-date on the integration offerings
  • Assist in authoring and editing of knowledge articles, training materials, and manuals as they relate to integrations and the support of them post-implementation

 

About You  

  • BA/BS required; Graduate degree preferred
  • Knowledge of various healthcare applications (EHR, Care Management Platforms, etc.)
  • Integration experience with Healthcare Information systems such as EHR applications/systems (e.g., Epic, Meditech, and Cerner) with emphasis on clinical data integration
  • Experience working with interface engines and clinical or healthcare workflows and/or hands-on experience working with HL7 v2 message types especially ADT, ORU, and ORM
  • Knowledge of one or more of Web Services/REST, JSON, XML, and Service-Oriented Architecture
  • Ability to communicate technical/security items to non-technical audiences
  • A strong sense of urgency, analytical, and problem-solving skills
  • An ability to work independently and efficiently to complete tasks
  • Project management, ownership, and accountability while delivery on a client’s needs
  • At least three (3) years of technical experience in a systems integration or development role
  • At least two (2) year of experience in professional services, or implementation role

 

About Glooko:

There are over 420 million people in the world with diabetes and Glooko helps them, as well as their physicians and care team, manage the disease more easily and cost effectively. Glooko is the Unified Platform for Diabetes Management and provides an FDA cleared, HIPAA compliant Web and Mobile (iOS and Android) application for people with diabetes and the clinicians who treat them. The platform seamlessly unifies data from over 80 of the leading blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices to deliver insights that improve personal and clinical decision support.

Glooko’s mobile app and web dashboard enable patients to easily track and proactively manage all aspects of their diabetes care. Glooko’s Population Tracker and APIs offer diabetes-centric analytics and supply insightful reports, graphs and pattern-triggered notifications to patients, health systems, and payers. The Glooko platform also allows customers and third-party developers to create branded modules for Glooko users.

Launched in 2010, Glooko is funded and managed by visionary technologists and leaders in healthcare.

Glooko Benefits Include:

  • Competitive salary based on experience.
  • Pre-IPO stock incentives.
  • Full benefits: medical, dental, vision, and transportation incentives.
  • Annual reimbursement on fitness expenses (gym memberships, running shoes, yoga classes, etc.).
  • 401(k) matching program.
  • Have a meaningful impact on people’s lives.
  • Valuable experience in the rapidly growing mobile health industry.

 

Glooko provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability. In addition to federal law requirements, Glooko complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted positions are not open to third party recruiters/agencies and unsolicited resume submissions will be considered free referrals.

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