Analyst, West Freight Agent

GLOVIS America
Irvine, CA Other
POSTED ON 3/23/2023 CLOSED ON 6/21/2023

What are the responsibilities and job description for the Analyst, West Freight Agent position at GLOVIS America?

Job Details

Job Location:    Irvine-- Headquarters - Irvine, CA
Position Type:    Full Time
Education Level:    High School/G.E.D
Salary Range:    Undisclosed
Travel Percentage:    Rarely
Job Shift:    1st
Job Category:    Freight Forwarding

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst, West KD Operation will coordinate and monitor inbound traffic regarding the transportation of auto parts into U.S. manufacturing plants (Hyundai Motor Group Related Vendors and other 3PL vendors) with documentation, deliveries, and customs-related operations.

Compensation

$48,000- $55,000/Annually

Responsibilities

  • Provide Ocean Inbound Operation Services and Customer Service
    • Daily coordination with customers & inquiries
    • Follow-up on urgent team trucking
    • Monitor/ update ocean inbound schedules, services, and update vendors of any document
    • Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
    • Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis, and other charges)
    • Coordinate warehousing, storage, additional trucking, and final delivery to customers facility
    • Manage/control with operations, customers, and truckers to minimize unnecessary costs
    • Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice) to customers and customs related department
    • Provide status updates for customers
    • Ensure all charges are billed correctly, including detention/demurrage/pre-pull/port open charges
    • Provide exceptional customer service
  • Daily Monitoring of Urgent Container Moves
    • Monitor inbound containers for timely release and provide status updates
    • Monitor and support container moves
  • Timely AR/AP Process for Both Local and Overseas Agents
    • Process AR/AP invoices and create reports for the accounting department
    • Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
    • Manage aging invoices
    • Process AR in HMM & ONE portal for Mobis CNT door move regarding Riverside/Ontario/Brea location. Bill accessories charges to Mobis. Once all AR/AP have been completed transfer to SAP and request AR/AP posting with Glovis ATL.
  • Maintain Data Updates in Operations System
    • Regularly maintain updates in the operation system (Genisys)
    • Maintain database/record-keeping in the system (shipment tracing data )
  • Other Duties as Assigned.

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Referral Bonuses*

Auto Allowance*

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications


Skills

  • Bilingual in English/Korean Required
  • Excellent written and verbal communication skills in English are required
  • Proficient computer skills required
  • Intermediate-level MS Excel is required
  • Experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred
  • Problem-solving and critical thinking ability required
  • Must be detail-oriented.
  • Preferred self-started that can operate under minimal supervision.

Education & Experience

  • High School Diploma/G.E.D Required
  • One (1) Year of Experience in Freight Forwarding, Logistics, or Supply Chain Management Preferred

Physical Requirements

  • Ability to sit in front of a desk and/or in front of the computer for long periods
  • Repetitive use of hand/grasping product, writing, and typing
  • Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Typical office environment with low-level noise exposure.
  • Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Salary : $48,000 - $55,000

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