Senior Analyst, West KD Logistics Operations

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

Coordinate and monitor inbound traffic regarding transportation of auto parts into U.S. manufacturing plants (Hyundai Motor Group Related Vendors) with documentation, deliveries, and customs related operations.

Compensation

$55,000-$63,000/Annually (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

• Provide ocean inbound operation services and customer service
  • Daily coordination with customers & inquiries
  • Follow-up on urgent team trucking
  • Monitor/ update ocean inbound schedules, services, and update vendors of any document
  • Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
  • Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis and other charges)
  • Coordinate warehousing, storage, additional trucking, and final delivery to customers’ facility
  • Manage/control with operations, customers, and truckers to minimize unnecessary costs
  • Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice)
  • Provide status updates for customers
  • Ensure all charges are billed correctly, including: detention/demurrage/pre-pull/port open charges
  • Provide exceptional customer service
  • Rate studies for spot shipments and inquiries
  • Regularly maintain updates in operation system (Genisys)
  • Maintain database/record keeping in the system (shipment tracing data)
  • Monitor inbound containers for timely release and provide status updates
• Timely AR/AP process for both local and overseas agents
  • Ensure all charges are billed correctly including: A/R, A/P, Detention, Demurrage, Additional charges, etc.
  • Dispute and follow up detention/demurrage/Chassis invoices with liners, customers, vendors
  • Manage and report any accessories charge due to operation issues
  • Make sure to keep all records related to AR/AP and follow up payment status of AR/AP
  • Process AR/AP invoices and create reports for accounting department
  • Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
  • Manage aging invoices
• Support other operational duties as needed
  • Additional supporting tasks may be assigned occasionally

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills in English are Required
• Proficient computer skills Required
• Intermediate-level MS Excel is Required
• Experience with MS Word, MS Outlook, and MS PowerPoint is highly Preferred
• Problem-solving and critical thinking ability Required
• Must be detail-oriented Required
• Preferred self-started that can operate under minimal supervision
• Strong teamwork, multitasking, and time management skills Required

Education & Experience

• High School Diploma/G.E.D Required
• Two(2) Years of Experience in Freight Forwarding, Logistics, or Supply Chain Management Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.