TEMP Analyst - Vehicle Logistics ITR

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

***TEMP to PERM Opportunity***

This position will be responsible for ensuring all in-transit damaged units are repaired and ready to ship in a timely manner. They will track all damaged vehicles and ensure they are all accounted for until delivery. They will work to resolve all vendor and customer issues related to claims, track transportation data and trends while providing analysis to help improve ITR/Claims process.  

Compensation 

$21.00-$23.00/Hour

Responsibilities

• Oversee the repairs for all damaged units that go in and out of ITRs from railheads
  • Work with the Regions and Claims Department to set up new ITRs as needed
  • Work with ramp agents and VL staff to confirm the validity of damage notifications
  • Set up Damage Move Requests to and from the ITR facilities
  • Ensure units do not age at the ramps or ITR and vehicles are repaired in a timely manner
  • Be certain that no units are left unaccounted for and that lost units are reported immediately to all parties
  • Regularly follow up with ITR regarding status updates and potential delays in repairs
  • Manage and update the ITR Tracking Log
• Request for and review all damage reports, estimates, and supplements received and ensure accuracy of the reports
  • Notify customer/regions of all damages to ensure draft clocks are pushed out in a timely manner
  • Send notifications to Claims to request DIT Surveys and create the claim in ITMS
  • Send notifications to Claims to request supplemental surveys and request revisions to survey reports
  • Work with KHS to manage on-site repairs of vehicles at approved
  • Ensure invoices are pushed to Claims Department for processing
• Make arrangements for Roadside Moves to and from the ITR facility
  • Follow up on the status of Roadside Moves to ensure there are no delays
  • Coordinate Roadside moves for Tacoma Port

Qualifications

Skills

• Excellent written and verbal communication skills Required 
• Proficient PC skills: Excel, Word, PowerPoint, Outlook, and Database Management Systems Required 
• Ability to multi-task, and highly organized Required 
• Strong problem-solving and critical thinking skills Required 
• Attention to detail Required 

Education & Experience

• HS Diploma/ G.E.D Required
• Bachelors Degree OR equivalent combination of education and experience Preferred 
• 1-2 years of experience in Vehicle Logistics, Logistics, or Operations Preferred 

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 15 lbs.
• Carry up to 15 lbs.
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office 
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Salary : $21 - $23