Sr Data and Reporting Analyst - IT Services

Overview

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-long history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as the auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, LATAM, Europe, China – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers and business. 

Flexible hybrid work environment, 2 days a week in the office either at our Detroit, MI or Arlington, TX office.

Responsibilities

About this role:​

The Sr. Data & Reporting Analyst – IT Services is an experienced analyst that will aid in various reporting and analytics initiatives for the IT department. This team member ensures data quality, integrity, and accuracy of reporting while supporting reporting, dashboard creation, analysis and data gathering.  This team member will work closely with the Lead IT Metrics Analyst to define appropriate IT metrics, and will have a high level of understanding of how to produce accurate and meaningful metrics to deliver high quality, actionable, efficient, and interactive reporting to drive business decisions.

JOB DUTIES

• Design, develop, and deliver analytic reports, data visualizations, and metrics which extract meaningful insights for senior leadership and cross-functional teams to better understand and improve business performance

• Plans, identifies, and designs data integration strategies, develops intuitive designs, and builds enterprise interactive dashboards.

• Continually refine, enhance, and automate processes and reports utilizing BI/Dashboarding tools such as PowerBI, Microsoft 365 Azure, and ServiceNow
• Support the team in the development of dashboard front-end reporting capability for executive reporting that provides metric trending and analysis summarized for executive-level consumption
• Collaborate with other analysts, multi-functional teams and stakeholders to understand data requirements and design effective visualization solutions.
• Create, implement, and manage tables/views in the Data Warehouse, write SQL/DAX queries used for front-end applications, review query performance, optimize code, perform data quality checks for data migration from server to server, as well as data validation of all reports/analysis
• Must be able to perform data collection processes, troubleshoot SQL or DAX code issues, filter/cleanse data, verify data integrity through QA, as well as maintain deep understanding of data and information resources

Qualifications

Knowledge

• Deep understanding of SQL and Oracle database technology, data modeling, and design concepts
• Knowledge of information technology systems, infrastructure and operations
• Working knowledge of ITIL practices
• Highly skilled in data analytics and data visualization
• Advanced computer skills, including, but not limited to SQL, DAX, MS Excel, PowerBI, Power Query, and MS PowerPoint

Skills

• Excellent verbal and written communication skills with the ability to work directly with senior level management
• Strong analytical skills and ability to draw conclusions based on data
• Must take initiative to explore best practices, keep up-to-date with technology changes & training related to reporting and analytics
• Ability to understand GM Financial’s business; apply knowledge and critical thinking skills in day-to-day problems and solutions
• Must be able use appropriate analysis, judgment, logic, and communication methods when solving problems and making decisions
• Strong organizational, time management and project management skills; ability to formulate action plans and timelines and execute plans
• Self-motivated, with the ability to lead and manage multiple projects and deadlines, with minimal supervision
• Creative and innovative thinker, willing to explore ideas and make impacts, improvements, or change
• Capable of working both independently and as a contributing team member, to meet team and department goals
• At all times, maintain confidentiality and protect the privacy of information

Experience and Education

• 3-5 years of experience with relational databases and BI tools required
• 3-5 years of experience designing and developing analytic reporting required
• 3-5 years of experience identifying and developing metrics and KPIs required
• 2-3 years of experience developing ServiceNow reports preferred
• Bachelor’s Degree in related field or equivalent work or military experience required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

Compensation: Competitive pay and bonus eligibility. 

Work Life Balance: Flexible hybrid work environment, 2 days a week in the office either at our Detroit, MI or Arlington, TX office.

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