Team Supervisor

Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. The Downtown office services lower Manhattan, and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area boundary for the Downtown team serves 23rd St and below, river to river.

Purpose of Position: Provide assistance, support and supervision to Downtown Goddard's outreach team.

Schedule: Monday through Friday 9:00 am to 5:00 pm

Salary: $62,250 (until license is acquired) $64,750 (with license or when license is acquired)

Goddard Riverside and Isaacs Center follow the CDC and NYS recommendations to prevent the spread of COVID-19, and are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. 

Roles, Responsibilities, and Essential Duties

1. Staff Supervision  

• Direct oversight of caseload, data collection, funder reporting and other administrative duties  
• Provide clinical supervision to 6 Housing Outreach Specialists; conduct weekly supervision to review client status and goals for assigned staff  
• Advise staff re: clinical assessment of clients and need for hospitalization, coordinate 9.58 as needed  
• Support outreach team in the performance of client intake, clinical assessment, service planning, advocacy, referral and escort services to assist in housing placement  
• Carry a small caseload of clients  
• Cover early morning canvassing as needed  
• Participate in on-call rotation 

2. Collaborate within and across agencies 

• Interface with various community agencies, funders and stakeholders relevant to our client population 

• Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement 

3. Outreach services  

• Participate in outreach trips to identify and communicate with homeless clients  

• Assist Outreach staff in canvassing, Joint Operations, DHS Clean-ups as needed  

• Participate in 4 overnight counts each year  

• Other duties as required 

Qualifications/Educational Requirements 

• LMSW preferred. Master’s Degree in Social Work or related field required. 

• Prior clinical experience with homelessness, mental health, and/or substance abuse  

• Supervisory experience strongly preferred 

• Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including no suspensions within the last 3 years) 

Skills, Knowledge and Abilities 

• Ability to multi-task/be flexible in a fast-paced environment 

• Strong leadership skills 

• Excellent verbal and written communication skills 

• Strong organizational skills 

• Proficiency in Spanish and English preferred 

• Understanding of homelessness, housing first and harm reduction models preferred 

Physical Requirements 

• Frequent walking and standing 

• Occasional lifting of up to 30lbs 

Work Environment 

• Indoors and outdoors; all weather 

Computer Skills:  

• Proficient in Microsoft Office  

• Ability to learn computer databases such as Streetsmart, MOCAPP and CARES  

Goddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.