Job Posting for Slot Host at Gold Country Casino Resort
ESSENTIAL JOB DUTIES ASSIGNED:
Includes but not limited to:
Keep abreast of and adheres to all casino policies and procedures
Assist customers on slot devices while maintaining priority customer service
Promptly deliver cocktails, beer, wine and other items as requested/ordered by guests
Practice and promote all applicable beverage service health and safety regulations
Required to know and execute Responsible Beverage Service (RBS) policies as needed
Check identification of guests who appear to be under 30 and never serve a guest without proper ID (special attention paid to matching IDs with Player Club card)
Recognize guests who are consuming alcohol too quickly and implement “Slow Down” protocol
Recognize guests who display signs of intoxication and implement “Cut Off” protocol
Responsible for all aspects of the Slot operations
Responsible for maintaining Door Open Log
Will circulate the Slot area while observing the Slot device correct operation and play. Slot Attendants will observe patrons for slot abuse, sabotage and cheating
Responsible for legibly completing ALL paperwork daily
Responsible for assisting the patrons in operation and understanding of the playing method of the Slot devices
Responsible for working in a safe cautious manner so as to not endanger property, patrons, themselves or other employees
Responsible for clocking in and out daily
Responsible for ensuring the appearance of the casino floor is professional at all times
Responsible for dumping ashtrays, disposing unused cups, and cleaning machines when it is not busy on the floor
Assure that a high level of service is provided to internal and external guests.
QUALIFICATIONS:
Availability to work any shift
Must pass initial drug screening, background investigation, and random drug tests
Good credit mandatory
Must have strong interpersonal skills and excellent customer service skills
Must have the ability to work alone and as part of a team
Must maintain an excellent work attendance history
Must be detail oriented and posses organizational skills
LANGUAGE SKILLS:
Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals.
Ability to respond to common inquires or complaints from customers, regulatory agencies and staff.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations. Effective interpersonal skills required.
MINIMUM EDUCATION REQUIRED:
Ability to read and write
Must have good communication skills both oral and written
MATHMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in a all units of measure, using whole numbers, common fractions, and decimals and work with mathematical concepts such as probability and statistical inference.
REASONING ABILITY:
Ability to apply commonsense reasoning to a variety of situations and deal with several abstract and concrete variables.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to maintain visual attention and mental concentration needed to perform assigned duties in highly disruptive conditions.
PHYSICAL DEMANDS:
While performing the duties of this job, the Employee is regularly required to talk, hear, communicate and listen.
The Employee frequently is required to stand for extended periods in one position.
Employee is required to sit/stand/bend/stoop and use hands and finger.
The Employee is required to reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Must be able to work in a smoke-filled environment
The noise level in the work environment is usually moderate.
When on the casino floor, the noise level increases to loud.
PLEASE NOTE
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Salary.com Estimation for Slot Host in Oroville, CA
$53,208 to $82,032
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