Slot Host

Gold Country Casino Resort
Oroville, CA Full Time
POSTED ON 1/26/2024 CLOSED ON 1/30/2024

Job Posting for Slot Host at Gold Country Casino Resort

ESSENTIAL JOB DUTIES ASSIGNED:
Includes but not limited to:
  • Keep abreast of and adheres to all casino policies and procedures
  • Assist customers on slot devices while maintaining priority customer service
  • Promptly deliver cocktails, beer, wine and other items as requested/ordered by guests
  • Practice and promote all applicable beverage service health and safety regulations
  • Required to know and execute Responsible Beverage Service (RBS) policies as needed
  • Check identification of guests who appear to be under 30 and never serve a guest without proper ID (special attention paid to matching IDs with Player Club card)
  • Recognize guests who are consuming alcohol too quickly and implement “Slow Down” protocol
  • Recognize guests who display signs of intoxication and implement “Cut Off” protocol
  • Responsible for all aspects of the Slot operations
  • Responsible for maintaining Door Open Log
  • Will circulate the Slot area while observing the Slot device correct operation and play. Slot Attendants will observe patrons for slot abuse, sabotage and cheating
  • Responsible for legibly completing ALL paperwork daily
  • Responsible for assisting the patrons in operation and understanding of the playing method of the Slot devices
  • Responsible for working in a safe cautious manner so as to not endanger property, patrons, themselves or other employees
  • Responsible for clocking in and out daily
  • Responsible for ensuring the appearance of the casino floor is professional at all times
  • Responsible for dumping ashtrays, disposing unused cups, and cleaning machines when it is not busy on the floor
  • Assure that a high level of service is provided to internal and external guests.

QUALIFICATIONS:
  • Availability to work any shift
  • Must pass initial drug screening, background investigation, and random drug tests
  • Good credit mandatory
  • Must have strong interpersonal skills and excellent customer service skills
  • Must have the ability to work alone and as part of a team
  • Must maintain an excellent work attendance history
  • Must be detail oriented and posses organizational skills

LANGUAGE SKILLS:
  • Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals.
  • Ability to respond to common inquires or complaints from customers, regulatory agencies and staff.
  • Ability to write routine reports and correspondence.
  • Ability to effectively present information in one-on-one and small group situations. Effective interpersonal skills required.

MINIMUM EDUCATION REQUIRED:
  • Ability to read and write
  • Must have good communication skills both oral and written

MATHMATICAL SKILLS:
  • Ability to add, subtract, multiply, and divide in a all units of measure, using whole numbers, common fractions, and decimals and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:
  • Ability to apply commonsense reasoning to a variety of situations and deal with several abstract and concrete variables.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to maintain visual attention and mental concentration needed to perform assigned duties in highly disruptive conditions.

PHYSICAL DEMANDS:
  • While performing the duties of this job, the Employee is regularly required to talk, hear, communicate and listen.
  • The Employee frequently is required to stand for extended periods in one position.
  • Employee is required to sit/stand/bend/stoop and use hands and finger.
  • The Employee is required to reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT
  • Must be able to work in a smoke-filled environment
  • The noise level in the work environment is usually moderate.
  • When on the casino floor, the noise level increases to loud.


PLEASE NOTE


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Salary.com Estimation for Slot Host in Oroville, CA
$53,208 to $82,032
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