What are the responsibilities and job description for the Gym Associate position at Gold's Gym?
Overview
The Associate is responsible for
The Gym Associate will lead, direct and control the front desk with an emphasis on providing excellent customer service and member experience.
Major Responsibilities
Be self-motivated and have strong organizational skills
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
The Associate is responsible for
The Gym Associate will lead, direct and control the front desk with an emphasis on providing excellent customer service and member experience.
Major Responsibilities
- Ensures all company policies and procedures are followed at all times
- Handles member issues including billing, past due payments and member outreach
- Follows the proper check-in procedures for all members and guests
- Supports retail sales and membership promotions.
- Maintains the ethical standards of sales as established by Gold's Gym Hamilton Mill
- Attends required training and meetings
- Maintains a clean and organized front counter,, foyer and smoothie bar
- Responsible for maintaining gym and locker room cleanliness
- Keeps open line of communication with upper Management
- Cover shifts as needed
- Conducts gym tours as needed
Be self-motivated and have strong organizational skills
- Exhibit a superior sense of customer service at all times
- Possess strong motivational, communication, leadership, team building, and training skills
- Understanding of basic cash procedures
- Basic computer knowledge
- Ability to multi-task
- CPR certified
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
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