Director of Tram Operations & Facilities

Reports to (Supervises/Liaison):

General Manager /Tram Maintenance Manager, Facilities Maintenance Manager, Tram Operations Manager and related staff, Building.

Summary:

Responsible for managing the maintenance, repair, and physical operation of the tramway, its terminals, equipment and structures.

JOB DUTIES

In accordance with GAT LLC's business and marketing plans, tramway blueprints, manuals and warranty requirements, manages and oversees all phases of activity associated with the maintenance, repair, and physical operation of the tram and its related structures, equipment and utilities.
• Develops and oversees the subsequent implementation of long-term maintenance and capital improvement plans and budgets; oversees all new tram-related capital construction or replacement project work, focusing on scope, schedule, and budget of each project.
• Develops and manages all areas associated with risk management, and the safety of employees and the public; develops and implements emergency evacuation procedures and training; authorizes and directs evacuation of lift passengers; conducts required inspections related to the lift and its structure.
• Recruits, hires, directs, trains, evaluates, disciplines, and initiates termination action of subordinates; initiates activities to meet the goals and objectives of the Shareholder Hire program.
• As needed, and in emergencies (less than 40%), performs technical repair or maintenance work related to tram controls and electrical components/systems.
• In close cooperation and participation with other tramway departmental managers, identifies and resolves problems and issues related to the service and physical operation of the tramway, in order to meet GAT LLC's goals and objectives in offering an enjoyable experience for its customers and a smooth and profitable operation for its shareholders.
• Develops, tracks, and modifies the operating budget for the tram M & O department; ensures compliance with all city, state, and federal regulations and codes pertaining to aerial tramway facility operation.
• Performs other incidental and related duties as required and assigned.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Extensive knowledge of the operation of aerial lift and/or tramway facilities, terminals and related equipment, common industry practices and considerations; maintenance and repair requirements, and applicable building, ANSI, OSHA, NEC, NFPA and health codes.
• Extensive knowledge and skill in one of the required trades, such as the mechanical or electrical fields.
• Ability to troubleshoot, disassemble, repair, or rebuild systems and components of the facility and related equipment.
• Ability to physically climb out of the tramway cabin.
• Excellent communication and customer service skills.
• Ability to understand and follow verbal and written instructions.
• Ability to read and comprehend information in written manuals.
• Skill in operating personal computer utilizing a variety of computer software.
• Working knowledge/familiarity of tram operations systems.
• Skill in establishing and maintaining cooperative working relationships with other employees, and supervising, guiding, and training staff.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability/willingness to learn and pass on to passengers those areas of interest to visitors, such as local history, people, culture, geography, etc.

MINIMUM QUALIFICATIONS (education and experience)

• Bachelor's degree in electrical or mechanical engineering, AND
• Five (5) years of facility management experience related to aerial lifts or tramways, including electrical or mechanical skills applied to the operation, maintenance, and repair of capital equipment and structures (electrical controls, hydraulics, and wire-rope); OR
• Ten (10) years of facility management experience related to aerial lifts or tramways, including electrical or mechanical skills applied to the operation, maintenance, and repair of capital equipment and structures (electrical controls, hydraulics, and wire-rope).
• Current CPR and first aid certificates
• Drug testing may be required.

PREFERRED QUALIFICATIONS (education and experience)

• Bachelor's degree in electrical or mechanical engineering, AND
• Ten (10) years of facility management experience related to aerial lifts or tramways, including electrical or mechanical skills applied to the operation, maintenance, and repair of capital equipment and structures.