Director - Enterprise Core Banking and Engineering

TITLE: DIRECTOR - ENTERPRISE CORE BANKING AND ENGINEERINGSTATUS: EXEMPTREPORTS TO: VICE PRESIDENT - IT ENTERPRISE APPLICATIONSDEPARTMENT: ENERPRISE APPLICATIONJOB CODE: 11589 PAY SCALE: $166,100.00 - $190,000.00 ANNUALLY     GENERAL DESCRIPTION:  The Director of Enterprise Core Banking and Engineering, reporting directly to the VP, IT Enterprise Platforms, will lead a dynamic team focused on engineering excellence, primarily centered around API management, core programming, and technical product ownership. This leadership role is designed to bridge the gap between technical development and strategic business goals, ensuring seamless integration of software products with key banking platforms such as online and mobile banking, as well as third-party systems. The Director will spearhead forward engineering initiatives, building robust APIs and integration software products, while also overseeing a high level of technical support for gateway and core systems.   TASKS, DUTIES, FUNCTIONS: Strategic Leadership and Vision: Develop and articulate a clear vision for integrating technology solutions, including APIs, core programming, and software products, that align with the organization's strategic goals. Identify emerging technology trends and evaluate their potential impact on the organization's banking services, proposing innovative solutions to stay competitive. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations. Team Management and Development: Directly manage the API Manager, Core Programming Manager, and Technical Product Owner to ensure collaborative and efficient team dynamics. Cultivate a high-performance engineering culture, emphasizing agile principles, continuous learning, and adaptability to change. Mentor and develop technical managers and leads, providing guidance on leadership, technical excellence, and career growth. Software Development and Engineering: Oversee the design, development, and implementation of APIs and core system integrations that enhance online and mobile banking experiences for customers. Ensure software development practices are in line with industry standards, focusing on scalability, security, and performance. Lead the adoption of agile methodologies across the programming teams, ensuring fast-paced, iterative development with a focus on delivering high-quality software products. Operational Excellence and Support: Manage the production environment to guarantee system availability, reliability, and performance, implementing best practices for monitoring and incident response. Provide executive oversight for higher-tier technical support issues, ensuring timely resolution of complex system problems. Coordinate with IT operations and security teams to ensure that the development and deployment of new features are compliant with regulatory standards and organizational policies. Collaboration and Stakeholder Engagement: Act as a key liaison between the IT department and other business units, ensuring that software development initiatives align with business needs and customer expectations. Facilitate communication and collaboration between technical teams and non-technical stakeholders, translating complex technical concepts into understandable terms.                       Participate in strategic planning sessions with senior management, advocating for the role of technology in driving business innovation and growth. Project Management and Delivery: Lead the planning, execution, and delivery of software development projects, ensuring they are completed on time, within budget, and meet quality standards. Implement project management frameworks and tools to monitor project progress, manage risks, and ensure clear communication across project teams. Evaluate project outcomes and lessons learned to continuously improve the software development lifecycle and team performance. Technical Architecture and Innovation: Guide the architectural design of software systems, ensuring they are robust, scalable, and capable of supporting the organization’s long-term goals. Promote a culture of innovation within the team, encouraging experimentation with new technologies and approaches to solve complex problems. Oversee the technical evaluation and selection of tools, frameworks, and platforms that enhance the development and deployment of software solutions. Vendor Management: Establish and maintain relationships with key software and hardware vendors, ensuring their technologies align with the core banking system's needs and the organization's objectives. Stay informed of new technologies and vendor offerings in the banking and financial services sector, evaluating potential partnerships that could enhance the organization's technology stack and customer offerings.   PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Excellent communication skills for effective collaboration and leadership. Strong analytical and problem-solving abilities to address technical challenges. Manual dexterity for operating computers and related technology. Ability to work long hours, including availability for on-call support as needed.   ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Collaborate with various levels of staff and management within the IT department and across the organization. EXTERNAL: Engage with vendors, technology partners, and industry peers to stay ahead of technological advancements and best practices.   QUALIFICATIONS: EDUCATION: Bachelor's or Master's Degree in Computer Science, MIS, or equivalent field. EXPERIENCE: 7- 10 years in managing cores, building APIs, and leading technical teams, with a preference for candidates with director-level experience. KNOWLEDGE/SKILLS: Strong leadership and management skills, expertise in Agile SDLC, experience in forward engineering, and a deep understanding of API management and integration software development. ADDITIONAL REQUIREMENTS: Experience in managing technical managers or leads, with a strong emphasis on technical proficiency and the ability to mentor and grow technical leadership within the team.   PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range.  A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish. Moderate travel by car or public conveyance.   LICENSES/CERTIFICATIONS: Possession of a valid California driver’s license is essential. REV. 03/19/2024