Job Posting for GAMING SLOT ATTENDANT HOST - WELLS at Golden Gaming (Northern NV)
Summary:
Responsible for providing high quality guest service to guests and assisting guests in the gaming area.
Essential Functions and Responsibilities:
Ensure that all guests are greeted and feel welcome as they enter the store and are given responsive and courteous service at all times
Remain up to date with monthly marketing promotions
Ensure that all cash drawers and safes are counted properly and all cash is accounted for before each shift
Follow the Company’s “Line of Sight” standard in all stores
Maintain a comprehensive understanding of the Company’s rewards program, and inform guests of all benefits associated with the rewards program
Navigate and use the GMS system
Inform Supervisor of all gaming machine maintenance issues
Follow Company comp policy for all snacks and beverages
Maintain a positive attitude toward work and interfaces with guests in a congenial and polite manner
Address stressful situations with guests, business contacts and third parties with dignity and politeness
Maintain a complete understanding and adheres to the Company’s policies, procedures, standards, specifications, guidelines and training programs
Arrive to work on time and use the proper clock in procedures
Maintain a professional, neat and well-groomed appearance by following the uniform standard guidelines
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
Previous experience in a customer service industry
Knowledge of basic math skills and ability to handle currency and coin
Experience working professionally with other department personnel, co-workers and management
Proven experience providing high level of guest service
Pleasant personality, team-oriented, and enjoys working with and assisting people
Basic computer skills
At least 21 years of age
High school diploma or equivalent preferred
Ability to apply common sense reasoning to variety of situations
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Gaming
Physical Requirements
Occasionally lift and/or carry up to 20 lbs. at floor, knee, and/or waist levels
Frequently bend, reach, twist, squat, kneel, sit, stand, and walk
Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Noisy
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Salary.com Estimation for GAMING SLOT ATTENDANT HOST - WELLS in Wells, NV
$31,865 to $47,423
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