Manager On Duty

Goldfish Swim School Franchising, LLC
Silver Spring, MD Full Time
POSTED ON 6/12/2024 CLOSED ON 7/5/2024

What are the responsibilities and job description for the Manager On Duty position at Goldfish Swim School Franchising, LLC?

Our swimmers are not only diving into great lessons, our team is also diving into great opportunities! At Goldfish Swim School, we care about teaching children to be safer in and around the water, while making their experience Golden. A Manager On Duty is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Your success in this role will be measured by your ability to:

  • Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
  • Train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values
  • Do the right things, making the right decisions and treating people with integrity, compassion and trust
  • Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
  • Provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success
  • Create and implement a plan of action when quarterly and annual goals are off track
  • Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

What else do you need to know?

  • Everyone in our building is lifeguard CPR & AED certified, so you must be able to pass a basic swim test (50 yards) to earn your certification. All management team members will also obtain their Certified Pool Operator (CPO) certification
  • You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
  • We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and be able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30)
  • Full medical and benefits package, PTO and 401k options are offered with this position
  • This is a great position for an entry-level manager who may have experience as an aquatics director, aquatics supervisor or pool manager/pool operator, but you don't need to have swim experience to apply. If you've been a key holder, hourly manager or team lead, you'll fit right in!
  • We are a culture-driven company who practices our core values as much as we practice our swim skills. Our managers must be enthusiastic leaders who have a strong focus on employee engagement as well as the member / customer experience. We want to be a place where employees love to work and where our families feel taken care of and we want to be known for our positive impact in our community.

Want to know what our team loves about working for Goldfish?

Click here (or visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s ) to see what they have to say!

Goldfish Swim School strives to make a difference. As a company, we’re committed to:

  • making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselves
  • giving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs, including Highmark’s Caring Place
  • making a change within our own four walls. We know that the real change starts with what we do every day and we’re passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4
  • building a team that cares about the culture we’ve built at Goldfish Swim School just as much as we do. Our family of schools has received multiple Top Workplace awards, an achievement made possible by the nominations of the crew members who work here

At Goldfish Swim School - Silver Spring, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!

The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtrated through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools and pool operator are far superior at minimizing virus transmission than most indoor spaces.

Our team is filled with both backgrounds and futures in:

Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Sales and Customer Service, Food & Beverage, Restaurant Management, Retail Management, Key Holder, Team Leader, Cruise Director, Culture, Employee Engagement

Rate this job ad: https://forms.gle/8hcTdaRe1DLDsjrTA

Compensation: $46,000.00 - $47,000.00 per year

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity

  • Compassion
  • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Salary : $46,000 - $47,000

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