What are the responsibilities and job description for the Sales and Customer Service Coordinator position at Goldfish Swim School Franchising, LLC?
Benefits
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits (for Full Time Employees)
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Provides weekly audits to the General Manager.
Education/Experience: High school diploma or GED is required. Bachelor’s degree preferred. Two or more years previous customer service and/or administrative office experience required. High level computer skills required using Word, Excel and other software systems. Sales Experience required, and prior training of staff members preferred.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.
Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.
Compensation: $21.00 - $25.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
- 401(k) matching
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits (for Full Time Employees)
- Paid Time Off
- Earned Sick Time
- Paid Holidays
- Health Insurance (eligible on the 1st of the month after 30 days of employment)
- 401k with match (must be at least 21 years old and worked for the company for 12 months)
- Child/Sibling Lesson Discounts
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
- Ability to work with children
- Customer services skills are a must
- Prior sales experience required
- Must be comfortable with computers and many platforms
- Must be able to work and thrive in a fast paced environment
- Excellent interpersonal communication and organizational skills
- Must pass background examinations (included with training)
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Provides weekly audits to the General Manager.
Education/Experience: High school diploma or GED is required. Bachelor’s degree preferred. Two or more years previous customer service and/or administrative office experience required. High level computer skills required using Word, Excel and other software systems. Sales Experience required, and prior training of staff members preferred.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.
Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.
Compensation: $21.00 - $25.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity
- Compassion
- Trust
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Salary : $21 - $25
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