What are the responsibilities and job description for the Manager On Duty position at Goldfish Swim School?
Our team is growing, and we are looking for enthusiastic team players who have a can-do perspective and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!
When you join Goldfish Swim School, you can expect a warm and welcoming environment. We are committed to training, educating, and supporting our people with integrity, compassion, and trust.
Role: Manager on Duty
Summary: Oversees the quality and success of Goldfish Swim School's daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.
Primary Responsibilities:
- Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
- Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
- Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
- Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service, and employee performance and training.
- Provides sales and marketing training to all qualified sales staff.
- Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
- Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
- Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Fulfills other duties and responsibilities as assigned by the Employer.
Job Qualifications and Skills
- Ability to work with children
- Prior related leadership and teaching/aquatics experience is preferred (supervisory roles)
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Excellent communication and organizational skills
- Must pass background examinations prior to training
- Education/Experience: High school diploma or GED required. Bachelor’s degree in business administration, education, sports management or equivalent is desired. Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Henrico, VA 23238 (Required)
Ability to Relocate:
- Henrico, VA 23238: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
