Senior Director of Human Resources

Senior Director of Human Resources
EveryMind

Status: Full-time, exempt employee
Salary: 155,000-$175,000
Location: Rockville, MD 
Reports to: Chief Operating Officer
Deadline: Apply by mid-December for best consideration. 

About EveryMind
EveryMind strengthens communities and empowers individuals to reach optimal mental wellness. Founded in 1957, EveryMind is a trusted mental health resource providing direct services, community education, and advocacy. Its services bring healing, hope, and wholeness to youth, adults, veterans, and families. 

EveryMind works to reduce the stigma associated with mental illness and ensure community members have the mental health resources they need. Annually, EveryMind provides direct services to more than 16,000 individuals throughout the entire National Capital Region, with a focus on vulnerable and low-income residents. 

EveryMind provides counseling, case management, and support services for people experiencing homelessness, crisis prevention, and intervention services, including emergency hotlines and signature programs including: 

• ServingTogether: Education, information, referrals, and care coordination for veterans, service members, and their families throughout the National Capital and Greater Baltimore regions. 
• Linkages to Learning: School-based mental health services for students and families in 12 elementary and middle schools in Montgomery County 
• Counseling: Provide individual, family, and group counseling as well as care management and therapeutic recreation services through school- and community-based settings.
• 24/7 Hotline/988: Trained staff and volunteers provide supportive listening, information and resource referrals, and crisis intervention through telephone, text, and chat services.
• Homeless and Housing Support: Services are available to support adults who are homeless or facing homelessness, with the goal of connecting them to shelter or permanent housing options.  

Learn more by visiting https://www.every-mind.org/. 

Position Overview
The Senior Director of Human Resources will work in partnership with EveryMind’s leadership to develop and implement organizational practices and programs that maximize employee performance, engagement, and retention, ensuring that human resources policies and programs are aligned with the organization’s mission and strategic objectives. During the past few years, EveryMind has experienced rapid growth in its services, workforce, and revenue and seeks an experienced, confident professional to lead its human resources strategy and function.

The Senior Director is integral to EveryMind’s success, particularly in serving the needs of its growing 400 -person workforce, including 200 employees and nearly 200 volunteers. The value of EveryMind’s services depends upon the effective functioning of well-qualified personnel, and the Senior Director of Human Resources guides EveryMind’s commitment to an inclusive, positive, and supportive work environment. The Senior Director will share EveryMind’s commitment to equity, diversity, and inclusivity and can translate this vision into workplace practices that respect individual differences and recognize the value of all people, cultures, and ideas. This role will also liaise with the organization’s established Diversity, Equity, and Inclusion (DEI) Council and lead the implementation of strategic initiatives and organizational change related to DEI.

The Senior Director will work closely with organizational leaders from EveryMind’s program, development, and operational teams, as well as oversee a 5-person Human Resources team, including a Human Resources Director, HR Generalist, Talent Acquisition Specialist, HR Coordinator, and Training and Development Specialist, as well as consultants and interns. The Senior Director of Human Resources reports to the Chief Operating Officer.

Key Responsibilities:
Organizational Human Resources Strategy

• Lead long-term human capital planning strategies and policy development
• Work with the leadership team to set a strong, clear organizational culture and ensure consistency to that culture across the organization’s senior leaders.
• Serve as organizational HR expert on key strategic, managerial, and cultural issues, including getting buy-in from senior leadership on new initiatives.
• Set organizational goals related to people and culture and measure performance for effectiveness.
• Oversee all aspects of the organization’s Human Resources functions, including total compensation, rewards, and benefits, recruitment and selection, organizational development, performance management, training, Equal Employment Opportunity (EEO) and regulatory compliance, work/life and diversity strategies, and technology.
• Assess and finetune HR systems and processes (e.g., recruiting, hiring, professional development, performance, benefits, and compensation), grounded in an equity lens.
• Create and implement an approach to measure and evaluate human capital-related policies, procedures, and practices.
• Work with leadership to identify upcoming talent needs and develop long-term talent acquisition and succession planning strategies
• Partner with senior leaders to ensure human capital needs are reflected in their annual budgets.

Diversity, Equity, and Inclusion

• Lead the implementation of strategic initiatives and organizational change related to DEI.
• Work with the established DEI Council to recommend and implement strategies to advance equity goals.
• Ensure the human resources function has a strong grounding in equity, including approaches to recruitment, professional development, and performance management. 

Support Managers and Staff Across the Organization

• Coach and support senior leaders to strategically address evolving human resource needs.
• Build and maintain relationships with internal and external stakeholders. 

Human Resources Department Management

• Lead and mentor the HR director and team to facilitate talent acquisition, retention, diversification, growth, compensation, performance, training, and professional development of EveryMind’s workforce.  
• Work with the Director of Human Resources to develop and manage an annual departmental budget of $500,000.

Legal and Administrative Operations

• Ensure effective internal controls to ensure safeguarding and reliability of information and compliance with all applicable requirements and regulations.
• Oversee complex, sensitive, and multi-faceted workplace investigations involving EEO laws, civil rights complaints, and agency policy violations, such as discrimination, harassment, workplace bullying, and retaliation.
• Prepare and analyze special studies and risk management protocols, as required.

Experience, Skills, and Qualities                                                                                    
This position will be a challenging and rewarding opportunity that requires a diverse set of skills and experiences. While we understand that no single candidate can possess every qualification listed below, the following are priority areas.

• No less than 10 years in progressively responsible HR leadership roles.
• Expert knowledge of core HR operations, including total compensation and rewards, employment policies, compliance, payroll, recruiting, benefits, and performance evaluations.
• Developed and implemented organization-wide HR strategy, including change management.
• Well-versed in business management, organizational development, and labor laws. 
• Clear, proactive communicator, with a track record of building strong internal relationships to move strategic work forward. 
• A significant supervisory record, including managing multiple direct reports, developing high-performing teams, and setting an inclusive, positive workplace culture. 
• A sophisticated understanding of how race, gender, and other aspects of identity impact supervisory relationships and organizational culture. Can demonstrate a history of deepening an equity culture within an organization, team, or project.
• A hands-on work style and an ability to work in a collaborative environment.
• Strong project management skills with attention to detail, including managing multiple projects on different timelines.
• Strong presentation skills, including the ability to deliver training on HR-related topics.
• Experience coaching, counseling, mediating, and resolving personnel conflicts.
• Strong PC/database skills with experience in Microsoft Office platforms; comfort with current HR technology and information systems.
• Able to maintain confidentiality in accordance with organizational and federal guidelines.

Considered a Major Plus:

• Experience in an organization experiencing rapid growth
• PHR/SPHR certification

Compensation
The starting salary range for this position is $155,000-$175,000, with a generous benefits package including health, dental, and vision insurance, matched retirement savings, and generous paid time off. 

Working Location
EveryMind’s primary office is in Rockville, Maryland; this position has a hybrid work schedule.   

Application Process
EveryMind has retained the services of Good Insight, a national executive search firm serving small nonprofits. Interested applicants should submit a resume and a cover letter that describes their interest in and qualifications for this role. Direct confidential inquiries to Kate Dykgraaf at EveryMind@good-insight.org. Upload application materials at good-insight.org/careers. 

For best consideration, apply by mid-December. Qualified applicants will be contacted on a rolling basis. Early applications are encouraged due to the pace of the search. 

Equal Opportunity Employer
EveryMind provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.