Assistant Manager for Assisted Living

Amarillo, TX Full Time
POSTED ON 3/19/2024

Good Life Senior Living has an immediate opening for an Assistant Manager to help run our Assisted Living and Memory Care Home. We are seeking a mature, compassionate, caring person who enjoys being around and serving the elderly.

Qualifications:
1. 21 years of age
2. Have a high school diploma or college degree and able to show proof of those documents
3. Valid driver’s license
4. Capable of passing pre-employment and random drug screening
5. Currently hold or able to obtain CPR, First Aid, and Food Handlers certification as required by state
licensing
6. Current TB test as required by state licensing
7. Capable of passing state required background checks with a negative criminal background record
8. Perform caregiving duties at least 20 hours a week as a scheduled caregiver (with one GoodLife home
at maximum occupancy) or more than 20 hours a week with one GoodLife home that is below
maximum occupancy as a scheduled caregiver.
9. Perform caregiving duties less than 20 hours a week, only if there is more than one GoodLife home
that are both at maximum occupancy.
10. Capable and willing to fill in caregiving shifts on the schedule when staffing is low and requires it.
11. Positive leader
12. Mature, creative, and friendly
13. Teachable, trainable, and flexible
14. Excellent customer service skills
15. Effective and professional communicator
16. Problem solving skills
17. Organizational skills
18. Effective with time management and prioritizing, delegation, and follow through
19. Maintains and requires a neat and orderly work space for self and staff
20. Flexible and thorough, with consistent follow through
21. Computer literate
22. Understands the mission of GoodLife and creates a home and work environment for residents and staff
that reflect that understanding
23. Dress conservatively and professionally in caregiving attire (medical scrubs) during your shift whether
helping with administrative tasks or tasks outside of the office as this is not an office job.
Expectations:

  • work as a team player with the Executive administrators, employees, and residents at all times in all

aspects of GoodLife

  • Help teach, train, lift up other employees by treating them with kindness, patience, and respect.
  • Administer the facilities policies and procedures and improve on them as the need arises.
  • Supervise, teach and train all staff as needed. Helping conduct staff meetings, making sure the activity

calendar is done, activities are being done and documented, and discuss all problems with residents
and staff is crucial.
Job Descriptions Assistant Manager (A. Mgr)
Priorities:
1. See that the building shows well at all times and operates efficiently when the Manager is not present.
a. The Assistant is to be in the building on the days of the week the Manager is not present. The hours of the Manager and the Assistant will ensure that there is an manager in the building six days of the week, specifically weekends and during swing shifts
b. The Assistant is approachable and develops a trusting relationship with all families and employees so they can come to the Assistant with questions and concerns of all types with confidence and reassurance. They should be able to approach the Assistant with concerns about their billing, services, medications, assessments, and day-to-day operations in the absence of the Manager.
The Assistant should present him/herself as part of a unified team with the Manager to
strengthen the GoodLife family feeling in the home. This will help keep the culture of trust and peace in the home that is the GoodLife Family way.
c. Assistant Manager is to make sure the home shows well for all visitors at any given moment during the day.
1. This is done my making sure there is no extra clutter in the common areas

2. Resident activities are being done according to the activity schedule
3. Pads for furniture protection should be made of cloth and not the disposable
kind
4. Resident personal care is done and they are always clean and presentable
5. Resident rooms and laundry are always taken care of and are presentable
6. All closets and storage have a designated purpose and are neat and tidy
7. Guests should always be greeted and offered a refreshing beverage
8. The monthly menu, daily menu, and activity calendar, family newsletter are on
display
d. The Assistant is to make sure the scheduling of staff provides for the appropriate care for
residents based on their care plan created by the R.N.
1. This is done by understanding the staffing pattern created by Operations, care plans of
every resident, and employee schedule created by the Manager
2. This is done by filling in shifts when necessary
3. This is done by being a caregiver 20 hours a week with one GoodLife home at maximum
occupancy or more than 20 hours a week with one GoodLife home that is not at
maximum occupancy.
4. This is done by being a caregiver less than 20 hours a week with more than one
GoodLIfe home at maximum occupancy. With more than one GoodLife home where all
are at maximum occupancy the Assistant will not be scheduled as a caregiver on the
schedule. Until the multiple GoodLife homes are at maximum occupancy, the Assistant
will be a scheduled caregiver with the caregiving hours to be determined by occupancy.

Job Descriptions Assistant Manager
2. The Assistant will give tours when the Manager is not available.
a. This will happen by the Assistant Manager having excellent interpersonal skills so they can greet guests as they enter the building
b. The Assistant Manager will be familiar with the Inquiry Sheets and be willing and able to communicate all inquiries and refer them to the Manager so the Manager can follow up within 24 hours of the initial inquiry.
c. The Assistant Manager will show warmth and empathy with prospective resident families as well as current residents and families
3. Finances
a. The Assistant is not to do payroll for employees or handle payroll issues with employees.
b. The Assistant Manager r is not to do the spenddown. This is the direct responsibility of the Manager.
c. The Assistant should not have financial responsibilities for the buildings. These are the direct responsibilities of the Manager.
4. Compliance with State Regulations
a) The Assistant must be an expert on GoodLife policies and procedures and be teachable
b) The Assistant must be or become an expert on the state regulations regarding
(1) resident rights
(2) resident binders
(3) resident monitoring
(4) resident care
(5) resident medication
c) The Assistant must be an expert on the Department of Health regulations regarding the kitchen and food service and make sure the kitchen staff is trained and compliant
d) The Assistant must follow guidelines set out by the City, the Board of Pharmacy, OSHA, Workers Compensation, MSDS, Fire Marshals, and employment law regulations and make sure we are compliant
e) The Assistant must regularly perform file audits to maintain compliance with resident charts
f) The Assistant will be professional, positive, and respectful at all times with inspectors and regulators from all agencies.
g) When an inspector or regulator enters the facility, the Assistant will contact the CEO or Operations of Goodlife immediately
5. Establish and Maintain a Positive Culture
a) The Assistant is to have an open door policy for family, residents, and employees where they can bring concerns and complaints for a satisfactory resolution. It is required to be receptive and responsive to all concerns and follow through with resolutions.
b) The Assistant Manager will keep a positive culture in the homes where problems are solved proactively and in a positive way for all involved. When this is happening, staff feels supported and valued. When the staff

Physical Requirements:

  • Frequent need to be on your feet 50-95% of the time
  • Frequent need to be sitting 5-50 % of the time
  • Have need to squat, kneel, or reach above shoulder 50-95% of the time
  • Have need to bend/stoop, push or pull, grasp/grip/turn, require finger dexterity 50-95% of the time
  • Lift or carry supplies 50 lbs less than 10-50% of the time
  • Lift or carry supplies 25-50 lbs less than 10-50% of the time
  • Lift or carry supplies 1-25 lbs less than 10-50% of the time
  • Lift 75 lbs
  • Perform all caregiving duties in regards to resident care and housekeeping duties

Daily Routine:
1. Arrive to scheduled shifts as a caregiver on time dressed in scrubs and perform all regularly scheduled caregiving duties including resident care, resident showers, housekeeping, cooking duties, and laundry following all scheduled caregiving routines being an example to positive leadership and hard work to other caregivers on shift.
2. Arrive at or before 8:00 a.m. unless prior arrangements have been made when working as a manager on days when not scheduled to caregive.
3. Dress conservatively and professionally in caregiving attire (medical scrubs) during your shift whether helping with administrative tasks or tasks outside of the office as this is not an office job
4. Perform the duties delegated by the Manager in a timely manner.
5. Check the mail and bring it inside. Deliver all mail to residents and office mail to the office
6. Check the phone answering machine and respond to the phone calls by taking messages and communicating immediately with the Manager
7. Walk the building and grounds to assess and prioritize needs.
8. Review the communication log, the Q2 checks, the end of shift reports, the ADLs
9. File the previous day’s Q2 checks and end of shift reports in the Q2 check/Shift Change binder
10. File the previous month’s ADLs in a hanging file folder in your office under the tab for each resident
11. Review the daily, weekly, and / or monthly maintenance logs and the maintenance request forms
12. Let the Manager know by email, phone call, or text immediately of any issues that fall into the categories of regulations, occupancy, accidents, injuries, hospitalizations, when there is any significant change in resident status, or any significant change leading to passing away of a resident, the passing away of a resident, new resident move ins, unhappy staff, unhappy families, or building issues
13. Visit with your hospice nurses that come into the building to know exactly what is going on with your residents. Communicate with the Manager and / or the residents’ families any and all information necessary
14. Greet all guests as they enter the building to make them feel important and welcomed.
15. Call Operations immediately when any regulatory agency enters your building
16. Write in the Communication Log daily before leaving to ensure all shifts have information about the building, families, resident concerns, or other items you feel necessary. Maintain a positive attitude in your communications.
17. At the end of the month, mail out and / or email the next month’s Activity Calendar, Groves Menu, and Family Newsletter to all residents’ families and the C.E.O and Operations. Complete these tasks with the Manager.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Ability to Relocate:

  • Amarillo, TX 79124: Relocate before starting work (Required)

Work Location: In person

Salary.com Estimation for Assistant Manager for Assisted Living in Amarillo, TX
$51,810 to $68,120
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