Manager, Revenue Operations

GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans. We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role! About the Role   We are looking for a process-oriented, analytically-minded, Revenue Operations Manager to join our Manufacturer Solutions team at GoodRx. This individual will be brought on to help streamline revenue tracking and accounts receivable efforts, partnering with various aspects of the business to ensure we are maximizing revenue and tracking towards goals. This role will be an integral part of a high growth team that is continually evolving existing and building new business processes while analyzing historic results, and making business recommendations. You will work closely with sales, account management, business intelligence, finance, accounting and leadership, to optimize pipeline reporting, forecasting, invoicing, collections and team collaboration.   Responsibilities   ●       Align sales, customer success and leadership teams to drive growth and keep all teams accountable to revenue and receivables ●       Ensure invoices and revenue recognition are accurate and delivered timely on a monthly basis ●       Facilitate meetings to understand business pain points, synthesizing the discussion, and circulate meeting decisions and action items with clear objectives and success measures ●       Sales Pipeline Reporting: own pipeline reporting, forecasting, and partner with sales leadership to set quotas ●       Identify gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation ●       Sales Journey Process Development: develop client profiles, qualification requirements, and increase sales pipeline velocity ●       Sales Enablement: assist in program pricing, craft unique beneficial economic models and drive ROI analysis to help close sales deals ●       Partner with Deal Desk to manage the Salesforce product development roadmap and create an efficient sales tracking tool ●       Sales Leadership: work closely with sales and account management to drive system and process adoption to maximize reporting accuracy and automation workflows   Skills & Qualifications ●       4 years of experience in Sales, Sales Operations, or Business Operations ●       3 years of experience working in a Salesforce Platform ●       Background in finance or CPA is preferred ●       Deep experience leveraging a variety of business systems to solve complex problems that drive business outcomes ●       Ability to work through ambiguity, manage up, and build consensus across a variety of teams and stakeholders ●       Strong organizational skills with the ability to execute proactively instead of reactively and lead a project from conception to completion ●       Familiarity with relational databases, data hierarchies and working with structured data inside of CRM and outside of CRM (Salesforce/Excel/Looker) ●       Ability to work directly with senior leadership to get clarity on a path forward and manage expectations GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.