Customer Service Associate - Maple Grove, MN- Dunkirk Lane (Part-time)

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

Typical Starting Pay Range between $12.80 - 16.00/hr

A day in the life: In a typical day, a Customer Service Associate can expect to...

• Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations: Follows policies and procedures and executes directives in a timely manner.
• Safety & Risk: Help contribute to a safe, welcoming environment for employees and customers. This includes, but is not limited to, PPE (Personal Protective Equipment) for employees, social distancing standards, daily health checks to prevent transmission, and contactless donations drop-off processes at our retail locations.
• Services & Programs: Provides a work environment to train and develop participants in achieving their goals.

Job Perks:

• Work-life balance: no overnights, limited holiday hours (closed Thanksgiving, Christmas Eve Day, Christmas Day, Easter, and Independence Day), rotating weekend shifts, and NO late closing shifts!
• Benefits: employee discount and competitive medical, dental, vision, life insurance and 401(k) plans

About You:

Required Knowledge & Skills:

• Store & Aftermarket Associate Roles – PT: A typical part-time schedule is up to 20 hours per week.
• Ability to read, write and speak English sufficiently to communicate effectively with managers, employees, and customers
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills with the ability to prioritize
• Excellent decision-making skills
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Softline and hardline merchandising expertise
• E-commerce merchandise knowledge preferred

Prior Experience & Education:

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

About Us:

• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that provides job training and career navigation services to eliminate barriers to work and independence.
• Revenue from nearly 50 retail stores ― along with grants and financial contributions ― supports Minnesotans with digital literacy skills, resume development, understanding government benefits and more.
• Shopping and donating helps divert over 65 million pounds from landfills annually and have helped us connect people to jobs since 1919.
• Read more about us here!

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.