Employment Specialist, Community Employment

Position Description

Job Title: Employment Specialist, Community Employment

Department: Mission Services

Supervisor: WIOA Title 1 Program Coordinator

Supervises: NA

Primary Customers: Donors, Shoppers, Consumers, Consumer’s Team, All Goodwill Team Members

FLSA Status: Hourly (Non-Exempt)

Job Summary:

This position reports to the WIOA Title 1 Program Coordinator with latitude for independent actions within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. The Employment Specialist, Community Employment position oversees Mission Services community employment activities through the coordination of Community Trainers. This position is responsible for developing, implementing, and monitoring Individual Employment Plans (IEP) as well as Employment Services to consumer and employers, and researching and implementing alternative rehabilitation methods and strategies.

Duties and Responsibilities:

(Essential functions of the position are listed in bold print.)

• Develops and implements Individual Employment Plans based on consumers input, results, and/or recommendation from other services. Places and trains job ready consumers based on Individual Employment Plan.
• Reviews current and future employment program recommendations.
• Provides training to employer and consumer to enhance successful job placement.
• Conducts regularly scheduled placement follow-up meetings.
• Coordination of Community Trainers and Janitor/Cleaners schedules.
• Develops and maintains case file records.
• Organizes and analyzes supported profiles to determine appropriate job match for employment.
• Reviews and revises Individual Employment Plan monthly if consumer does not obtain employment.
• Develops and conducts training programs, including Job Seeking Skills Training.
• Assess consumer’s job seeking skills and abilities and schedules Job Seeking Skills Training if necessary.
• Provides immediate needs counseling as well as vocational counseling on job related issues and results.
• Makes regular contact with employer representatives and maintains an employer contact file.
• Recommends appropriate ADA accommodations in order for a consumer to achieve successful placement in community employment.
• Works collaboratively with all departments to maximize service opportunities and maintains a continuous improvement agenda.
• Is available during nontraditional hours including some weekend and evening periods.
• Completes all duties of the job and all work requirements.
• Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Qualifications:

• Associates degree in Human Services, or related field.
• A minimum of 3 years related full-time paid experience. Successful completion of the ETS Certification or one Employment Consultant Certification within 12 months of employment. Supervisory experience preferred. A master’s degree in Human Services or related field may be accepted as equivalent for 2 years work experience.
• Effective written and verbal communication skills.
• Strong case management skills.
• Compassionate with excellent team working abilities.
• Ability to make business, social, or civic contacts.
• Computer proficiency.
• Ability to handle and maintain confidential information.
• Possess a positive attitude and infect others with similar enthusiasm
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license and automobile insurance.
• Ability to use good judgment, discretion, and initiative.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Dubuque, IA 52002: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location