Retail Assistant Manager

Assistant Retail Store Manager

At Goodwill Industries® Sacramento Valley & Northern Nevada, Inc. (Goodwill) you’ll hear us say “because of Goodwill” a lot. Often it means, “because of Goodwill I got a hand up” or “because of Goodwill I have a chance.” Our organization is built on a rich history of finding the hidden value and possibility in people and donated goods alike since 1933. Today, we continue to innovate the social enterprise of our founders and lead with our mission to utilize Goodwill resources to help people with disadvantages achieve self-sufficiency in everything we do. This mission is expressed through our retail stores and collection sites which create an accessible shopping experience for all, an environmentally conscious alternative to the landfill, and an employment platform for 2,700 people annually. We go beyond creating jobs alone and provide essential resources to our Family of Nonprofits and regional community partners serving over 350,000 people with disabilities, people experiencing homelessness, veterans, seniors, opportunity youth and children in need every year. That’s over 900,000 life-changing services including job training, emergency shelter for families, resource and referral information, meals, youth advocacy, and mental health counseling. Over 95% of total revenues are dedicated giving back to the communities we serve.

Works in all areas of the retail store under the supervision of the Store Manager and Regional Manager. Works in conjunction with Store Manager to maximize collections, production, sales, salvage, and customer service. The Assistant Retail Store Manager is considered in training to advance to Store Manager.

Responsibilities:

Store Operation

• Assist in management of proper processing and separation of incoming donations, outlet merchandise and salvage goods if applicable.
• Ensure that the assigned store maximizes used goods processing through the proper application of Goodwill techniques: sorting, preparing, and pricing items for sale.
• Act as production lead, ensuring that production team members are properly trained and goals are met or exceeded on a consistent basis.
• Ensure maximum sales performance through proper stock rotation, display, signage, and inventory levels.
• Ensure that store meets or exceeds sales goals on a consistent basis.
• Ensure that store is presenting quality customer service in a timely and courteous manner to all shoppers, donors and employees.
• Assist in effective store operations by opening or closing assigned store as scheduled.
• Assure that proper attention is given to retail floor appearance, cleanliness, and shopping environment including but not limited to: floor care, fitting room, cash register area, customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors.
• Ensure that doors, odor control, cash registers, vending machines, fire extinguishers, and restrooms are in proper working order.
• Assist in maintaining the appearance of building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage.
• Assist in maintaining a clean and orderly store processing area, good housekeeping and work environment.
• Ensure store equipment is maintained in proper working order.

Asset Protection

• Keep premises clean and free of safety hazards.
• Ensure that safety procedures are understood and followed by all staff and store employees.
• Ensure all asset protection matters are reported, investigated and corrected in a timely manner.
• Ensure proper operation of store security including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, and incident reports.
• Ensure proper cash handling, enforcement of cash register procedures and submission of required reports.

Miscellaneous Duties

• Assist the Store Manager in hiring, training, evaluating and managing store personnel so as to provide an efficient and effective work force.
• Maintain positive morale of work force.
• Ensure that store reports, personnel status changes and volunteer information are communicated accurately and in a timely manner.
• Effectively manage the assigned store to ensure proper adherence by store staff to policies and procedures.
• Ensure proper utilization of recommendations by Human Resources (HR) to effectively maintain personnel discipline.

Qualifications:

• High School Graduate.
• Sufficient knowledge of bookkeeping and accounting to maintain simple store records.
• Minimum three years experience in retail field, and one year in a supervisory capacity, or college graduate.
• Must exhibit a high level of integrity and business ethics.
• Must be 18 years of age or older.
• Must meet qualitative and quantitative performance standards as established by the company.
• DOT Strength Classification: Medium.
• Must have reliable transportation.
• Must pass drug screening and criminal background check.
• Must possess a valid California driver’s license and insurable driving record.
• Must not present a direct threat of safety and health to self, others or property.
• No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
• Must immediately inform Supervisor of any arrests and/or convictions that occur while employed at Goodwill.
• Must provide proof of identification and eligibility to work in the United States.
• Able to perform the duties of the Assistant Manager Retail Store Manager job description with or without reasonable accommodation.
• Must have reliable transportation.

Positions Supervised:

• Clerk/Processors and staff as assigned.

Position Information:

• Job Type: Full-Time
• Compensation: $22.00 per hour
• Limited hazards due to lifting, pulling, and pushing merchandise by self or others.
• Requires a high level of adaptability and flexibility.
• Work environment usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations.
• Field of work includes office, production area, and store showroom.
• Assistant Retail Store Managers are subject to transfer to other locations within the Goodwill system.

Offers of employment may be contingent on satisfactory results of a criminal history background check and drug test.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA).

Goodwill Industries® of Sacramento Valley & Northern Nevada, Inc. is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, veteran status or history of incarceration. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA).

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Management: 1 year (Required)

Work Location: In person

Salary : $22 - $0