Product Content Lead

Provides leadership in the development and execution of enhanced product content that will support an improved experience when customers research and purchase products online. Coordinates with multiple internal departments to create efficiencies for the manufacturing community to provide enhanced content on the products they provide.

Essential functions:

• Leads the development of our North American enhanced data strategy to support our broader Digital Experience strategy.

• Leads the execution of our enhanced product data strategy and supports our Clear Choice program.

• Develops language translation approach and strategies for product content and collaborates with internal departments to execute agreed upon strategies.

• Collaborates and coordinates with the US and Canada Merchandising Operations team to enhance product content to provide an improved experience to our end user customers.

• Works closely with the Category Management teams and the supplier community to deliver our new standards and expectations.

• Creates metrics to track progress and presents findings to the appropriate level of management.

• Works closely with the supplier community to develop efficient processes to obtain and distribute enhanced item content such as videos, additional images and other forms of value added marketing information.

• Develops processes and requirements for technology providers to create efficiencies and effectiveness.

• Collaborates and coordinates with Project One team to assure go forward strategy is coordinated with future ERP needs.

• Works with Digital Content specialists to develop features and optimize content to increase customer engagement, leads, and sales.

• Performs other duties as assigned

Ideal candidate must have:

• Excellent listening and communication skills both written and verbal

• Experience working in a hybrid agile design, development and or product management environment

• Understanding of user centered design principles a plus

• Previous experience in iterative design

• Experience with creating charts and graphs in excel and google sheets for trending and demonstrating performance

• Self directed and takes initiative to problem solve in a collaborative and time effective manner

• A sharp eye for detail and excellent organization skills

• Ability to adapt deliverables and plans as priorities shift

• Ability to juggle multiple projects in a dynamic, highly collaborative environment

• Proven problem solver willing to take on a challenge and complete the effort.

• Familiar with difference in interactions on desktop, tablet, mobile

• User Acceptance Testing experience

Provides leadership in the development and execution of enhanced product content that will support an improved experience when customers research and purchase products online. Coordinates with multiple internal departments to create efficiencies for the manufacturing community to provide enhanced content on the products they provide.

Essential functions:

• Leads the development of our North American enhanced data strategy to support our broader Digital Experience strategy.

• Leads the execution of our enhanced product data strategy and supports our Clear Choice program.

• Develops language translation approach and strategies for product content and collaborates with internal departments to execute agreed upon strategies.

• Collaborates and coordinates with the US and Canada Merchandising Operations team to enhance product content to provide an improved experience to our end user customers.

• Works closely with the Category Management teams and the supplier community to deliver our new standards and expectations.

• Creates metrics to track progress and presents findings to the appropriate level of management.

• Works closely with the supplier community to develop efficient processes to obtain and distribute enhanced item content such as videos, additional images and other forms of value added marketing information.

• Develops processes and requirements for technology providers to create efficiencies and effectiveness.

• Collaborates and coordinates with Project One team to assure go forward strategy is coordinated with future ERP needs.

• Works with Digital Content specialists to develop features and optimize content to increase customer engagement, leads, and sales.

• Performs other duties as assigned

Ideal candidate must have:

• Excellent listening and communication skills both written and verbal

• Experience working in a hybrid agile design, development and or product management environment

• Understanding of user centered design principles a plus

• Previous experience in iterative design

• Experience with creating charts and graphs in excel and google sheets for trending and demonstrating performance

• Self directed and takes initiative to problem solve in a collaborative and time effective manner

• A sharp eye for detail and excellent organization skills

• Ability to adapt deliverables and plans as priorities shift

• Ability to juggle multiple projects in a dynamic, highly collaborative environment

• Proven problem solver willing to take on a challenge and complete the effort.

• Familiar with difference in interactions on desktop, tablet, mobile

• User Acceptance Testing experience