Front Desk Receptionist/Account Service Representative

Gorrell Molessa Whalen Financial
Bridgeport, WV Full Time
POSTED ON 4/5/2024

We are seeking a highly motivated and energic Front Desk Receptionist/Account Service Representative to join our team in Bridgeport, WV. The ideal candidate will be the first point of contact for our clients and will play a critical role in creating a welcoming and professional environment.

Key Responsibilities:

  • Greet clients as they arrive, answer phones, and schedule appointments.
  • Actively work to fill schedule, reappoint cancellations, and keep track of rescheduling.
  • Manage client check-in and check-out processes.
  • Handle client inquiries and provide excellent customer service.
  • Take ownership of the client experience.
  • Prepare data, print proposals, and gather information in preparation of client meetings.
  • Show flexibility and a willingness to go with the flow to make sure the client experience is always top priority.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong attention to detail.
  • Ability to maintain confidentiality.
  • A friendly and professional demeanor, with a passion for providing top-notch customer service.

Job Type: Full-time

Benefits:

We understand that our team members are the foundation of our success, and we strive to provide a comprehensive benefits package that reflects our commitment to you. We believe that by investing in our team, we are investing in the success of our firm, and we are committed to providing our team members with the resources and support they need to thrive.

· A competitive base salary with profit sharing option.

· 401(k) / 401(k) matching.

· Health insurance.

· Flexible schedule.

· Paid vacation, sick, and holiday pay.

· Professional development assistance.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance

Schedule:

  • 8 hour shift
  • Day shift

Work Location: In person

Salary.com Estimation for Front Desk Receptionist/Account Service Representative in Bridgeport, WV
$26,738 to $34,371
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