Summary
Requisition #:
Entity/Department: Goshen Hospital / Patient Financial Services
Shift/Hours: Days / Full Time, 80 Hours Per Pay Period
Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls. Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry. Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim.
Requirements:
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Billing Skill
Customer Complaint Resolution Skill
Patient Services Representative, Bilingual
Goshen Health, Goshen, IN
Patient Services Representative
Goshen Health, Goshen, IN