Walk-In Interviews! / Every Tuesday 11 AM-1 PM

Gosnold Human Resources (348 Gifford St; Falmouth)

508.540.6550

OVERVIEW:

Gosnold, Inc. is a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.

SUMMARY:

The Discharge Care Manager must have basic knowledge of mental health and addiction recovery processes, services, and resources. The Care Manager promotes quality and value of care by engaging and educating patients to manage their health and decrease readmission rates post follow-up. The care manager performs comprehensive evaluations of patients at care transitions, monitors readmission rates, and communicates with patients who have identified care needs.

ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:

• Conduct patient interviews (by-phone) and complete basic assessments regularly.
• Identify and contact high-risk patients as necessary for follow-up needs
• Participate in patient outreach and review of records to identify and close gaps in quality measures
• Support defining and improving readmission rates at 30, 60 and 90 days for all post-discharge patients
• Support defining and decreasing post discharge Emergency department visits, Inpatient behavioral health visits and withdrawal episodes.
• Support defining and decreasing post discharge overdoses for 90 days post follow-up
• Establish connections and utilize community resources to help patients develop effective recovery support systems.
• Work with patients to develop resources to help facilitate self-management of care and services.
• Participate in staff supervision and in-service training programs.
• Participate in team meetings to review patient progress.
• Maintain patient records in compliance with existing Gosnold standards.
• Perform all other duties as assigned.
• Works with Director of Marketing on Alumni programs

MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job.

• Education: High School Degree.
• Experience: Two (2) years of experience in mental health and addiction.
• Skills: Strong interpersonal skills, strong organizational skills, self-directed, and proficient with web-based electronic health records.
• Certificates, Licenses, and Registrations: Valid clean Driver’s License.
• BENEFITS (based on full-time employment):
  • Health & Dental Insurance
  • Generous Paid Vacation, Sick, and Holiday Time
  • 403b Retirement Plan with employer match
  • Short-Term Disability and Life & Supplemental Life Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Tuition Assistance
  • Payroll Deductions for Home & Automobile Insurance
  • Critical Illness & Accident Insurance
  • Employee Assistance Program.

• Gosnold is an Equal Opportunity Employer.

  COVID-19 Statement:

  In accordance with CDC guidelines, Gosnold maintains strict standards when it comes to protecting our staff, patients, and residents, and offers a variety of personal protective equipment to ensure a safe and stress-free workplace.