What are the responsibilities and job description for the Quality Coordinator & Dispatcher position at gotügo?
Gotügo is the leader in the portable restroom industry in the DMV area. We are seeking an integral member of our Logistics' Team. The position requires strong communication and analytical skills to work with our technicians. Being technologically savvy and attention to detail is important.
Responsibilities and skills needed include.
- Ability to understand basic computer systems in a paperless work environment.
- Address service questions and reach out to customers regarding service concerns.
- Create and analyze technician productivity to assist maintaining and lowering operational costs.
- Review accounts and routes to ensure all notes transferred.
- Evaluate technicians photos to ensure proper delivery & placement.
- Handle reported accident/property damage.
Our team member possesses the following:
- Confident and positive oriented personality.
- Organized with solid grasp of time management and sense of urgency.
- Ability to learn and retain basic product, service and company knowledge.
- Excellent verbal and written communication skills; able to communicate clearly and persuasively.
- Be a team player and work along with other departments.
- Willing to think outside of the box.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
Experience:
- Customer relationship management: 3 years (Preferred)
Work Location: In person
Salary : $60,000 - $80,000
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