What are the responsibilities and job description for the Bike/Scooter Rebalancer Technician - UNC Charlotte position at Gotcha Media Staffing LLC?
Description
Bike/Scooter Rebalancer Technician - UNC Charlotte
Looking for an opportunity with a growing, exciting company? The Gotcha Group is an innovative mobility and media company looking for a motivated (and dare we say, fun) individual to join our team as a Bike/Scooter rebalancer in your city.
Position overview:
The Gotcha Bike/Scooter Rebalancer is responsible for helping manage and service our mobility share program. In this role, you will spend time in the field, checking aesthetics of the system, rebalancing bikes and scooters to hubs and changing and charging batteries. The rebalancer will work closely with Gotcha’s operations team as well as other local fleet members. Being detail-oriented, organized, and efficient is a must.
If you think you're a fit, we want to hear from you! Please submit a resume along with a cover letter explaining why you want to work with The Gotcha Group, as well as how your experience could be an asset to our growing company.
Essential Duties:
• Performing routine battery charging and routine maintenance
• Analyze bike/scooter location and diagnostics via backend software; troubleshoot issues
• Physically rebalance bikes/scooters, moving them to preferred pick-up points
• Locate and retrieve bikes/scooters left outside of the service area or in designated no-park zones
• Track repairs and/or issues in the field
• Provide in-person support for riders as necessary
• Rebalance bike/scooter hubs
• Go the extra mile for seamless team interactions
• Be an ambassador for the Gotcha brand
Requirements:
• Experience working with electric or motorized vehicles
• Familiarity with the city and surrounding communities
• Basic computer and smartphone skills
• Eagerness to work in a fast-paced environment with significant accountability
• Ability to communicate frequently and solicit feedback from management to improve performance
• Requires bending, stooping, lifting up to 45 pounds
• Must have a valid license
Why join us?
At Gotcha, our mission is to improve the daily lives of people in the spaces and events most important to them. Built on the core belief that there is nothing we cannot do, Gotcha strives daily to expand our footprint, positively impacting as many people, cities and university campuses as possible.