Operations Manager

Team Leader - Operations

Location: Denver, CO

Part-time or Full-time roles available

Salary: up to $50k

Join our dynamic team and be a part of a company that inspires purpose-filled living and brings joy to modern homes. With over 8,000 associates across 130 store and distribution locations in the U.S. and Canada, we work together to drive results and innovate. Our passion for customers and a fun, collaborative spirit ensure we deliver high-quality, responsibly sourced home furnishings. If you’re a driven professional with an inclusive mindset, we want you to join us as a Team Leader, Operations.

Role Summary: As the Operations Team Leader, you'll be the master of organization and efficiency behind the scenes. You’ll support the Assistant Store Leader, Operations, and Assistant Store Leader, Visual, in leading and planning the merchandising/stock team’s work. Your role is crucial in maintaining a well-stocked sales floor and an efficient stockroom. You’ll mentor and lead Merchandising/Stock Associates, communicate the design vision, provide feedback, and ensure operational excellence.

Key Responsibilities:

• Leadership and Supervision:
• Lead the functional team and manage associate workload in partnership with the Assistant Store Leader.
• Coach associates on exceptional performance and maintain a strong presence in the department/work area.
• Training and Development:
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual standards, and policies.
• Maintain awareness of new store initiatives and ensure successful adoption and execution.
• Operational Efficiency:
• Ensure the sales floor is well-stocked and ready for customers.
• Keep the stockroom organized and running efficiently.
• Review KPI results and work with Assistant Store Leaders to identify opportunities and corrective actions.
• Communication and Coordination:
• Communicate regularly with the functional Assistant Store Leader to review business results, execution plans, customer feedback, and associate performance.
• Ensure all customers receive gracious, quick, and efficient service by setting expectations and modeling behaviors.

What You’ll Bring:

• Skills and Qualities:
• A keen sense of personal style with a passion for design and home furnishings.
• Strong communication and interpersonal skills.
• Excellent organizational and efficiency skills.
• High school diploma/GED or equivalent.
• Experience:
• 1 years of customer service or retail experience.
• Availability:
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

If you’re enthusiastic, adaptable, and ready to lead a team to achieve outstanding results, we’d love to hear from you. Apply now to join our mission of delivering beauty and function to homes worldwide.