What are the responsibilities and job description for the Home Attendant position at Graduate Oxford?
Job Description
Graduate Hotels®, is seeking a Home Attendant to join Graduate Oxfordand its brilliant team of hospitality enthusiasts, within its Graduate Homes Program. New from Graduate Hotels, Graduate Homes provides premium, short-term home rentals in America’s top college towns.
Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.
Job Duties And Responsibilities
- Ensure that Graduate’s Short Term Rental Properties are cleaned and sanitized to company-mandated standards
- Ensure that Graduate’s Short Term Rental Properties are appropriately staged with Graduate Touchpoints, delivering a Graduate experience within each property
- Transport themselves to and from Rental Property
- Maintain inventory for daily needs & notify Guest Experience Manager of supply issues
- Complete special projects and deep cleans on Rental Units as directed
- Notify Guest Experience Manager of occurring deficiencies or need for repairs in home
- Ensures that homes have clean linen, bedding and towels
- Understands and follows all safety and security procedures as mandated by the company
- Maintain knowledge of unit, staff, services, amenities, and unit surroundings (i.e. mall, restaurants)
- Ensures that unit is stocked with soap, tissues, drinking glasses, etc.
- Identify items that guests have left behind and report items utilizing Graduate’s lost and found procedures
- Self-inspect unit to ensure all sanitation and cleanliness standards are met
- Other duties as assigned
Education And Experience
- High School Diploma/GED
- Valid Drivers’ License and acceptable MVR
Knowledge, Skills And Abilities
- Ability to multi-task
- Ability to communicate effectively verbally and in writing
- Team player
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
Source: Schulte Hospitality Group
Salary : $22,600 - $28,600