Assistant Store Manager - Cleveland

Graeter's Ice Cream
Beachwood, OH Full Time
POSTED ON 6/3/2024 CLOSED ON 7/2/2024

What are the responsibilities and job description for the Assistant Store Manager - Cleveland position at Graeter's Ice Cream?

Love ice cream? Love helping people? Then we’ve got a job for you! Graeter’s is looking to grow our team with people that share our passion for giving our customers the BEST. Graeter’s is a fun and exciting 4th generation family-owned company that is looking for candidates to help us achieve our goal of providing our guests with the best service and products available anywhere. Feel free to stop into any of our retail locations and find out what all the excitement is about!


Graeter’s Ice Cream, a hometown favorite for over 150 years, is continuing to grow and we need more managers to support our retail stores. Assistant Managers are responsible for being brand ambassadors at Graeter’s. They lead the team they are responsible for with exceptional levels of performance that includes guest service, sales, profits, quality, and employee engagement. They have a high level of focus that maximizes the potential and performance of the overall organization. The Assistant Manager maintains the excellence in product quality, guest service, product display, and store environment that have been the cornerstone of Graeter’s since 1870!


You will enjoy a competitive salary, depending on your experience, as well as:


  • Our bonus programs
  • A shared healthcare program for you and your family
  • Company paid short-term disability insurance
  • A 401K with a company match
  • Paid Time Off and MORE!


This Is The Job For You If


  • You are passionate about guest service and making people’s day
  • You want to build your management skills by growing your understanding of cash management, inventory, ordering, product display, and leading teams
  • You are organized and can assist the Store Manager with the people, products, and systems in a retail environment
  • You are goal-oriented and can grow a team through goal setting
  • You have acute problem-solving skills
  • You are passionate about the work you do, and you share that enthusiasm!


Job Requirements


  • EXPERIENCE: Retail and/or food service background. Minimum of 1-2 years in a supervisor/manager/leadership role of a team of at least 5 people.
  • MATH & LANGUAGE SKILLS: Must be able to work with and analyze sales numbers, ratios, measurements, percentages, etc. Must have the ability to read and comprehend instructions in the use of equipment, methods, processes, and procedures; write professional reports and memos; speak before a group with poise.
  • EDUCATION: Minimum of high school diploma. Associate’s or Bachelor’s degree in relevant field preferred or combination of education supervisory experience.
  • PHYSICAL DEMANDS: The job may require you to be able to lift up to 40 lbs, have the flexibility and strength to load supplies and equipment (around the store and in/out of vehicles), and be able to stand on feet for prolonged periods of 8 hours.
  • FULL TIME EMPLOYMENT: Minimum of 40 hours/week for management positions, varied schedule including nights/weekends/holidays (closed Thanksgiving & Christmas).


Join the Graeter’s family by applying today!
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