Supervisor Care Coordination

Position:                      Supervisor Care Coordination

Program:                     Care Coordination (Art 29i Health Facility)

Reports to:                    Director of Care Coordination 

Location:                     Brooklyn, Manhattan, Bronx, Remote/Virtual

Position Type:             Full Time

Graham Windham seeks dynamic child and adolescent medical and behavioral health supervisors to join our growing Care Coordination department! The Care Coordination Supervisor works closely with their team to ensure consistent provision of high quality assessments, interventions, referrals, linkages, monitoring and service planning for all children/ adolescents in foster care. The Care Coordination Supervisor compiles and maintains programmatic data reports and builds relationships with all the available behavioral health programs across Graham to align services that promote access to care and enhanced health outcomes for all children and their families. The Care Coordination Supervisor provides clinical and administrative supervision for a team delivering care based on an integrated medical and behavioral health service delivery model. They will advocate for the provision of therapeutic services to all children in Foster Care, which meet optimal standards for clinical excellence.

Duties and Responsibilities:      

• Provides clinical and administrative supervision to a unit of Nursing and/or Clinical Care Coordinators to monitor performance, provide training to teach new skills and maintain strong workflow practices, coaches to improve performance outcomes and promotes staff self-care/wellness
• Assists in the planning and implementation of monthly program management tools to promote continuous feedback about operations and to develop best practices and support department outcomes.
• Acts as a resource to the Care Coordination department and other agency stakeholders in the child/adolescents life by: suggesting preventative care, physical, mental, behavioral health and wellness initiatives/programs/services/resources, and community supports.
• Participate in organizational service planning meetings as appropriate such as the High Risk meeting to ensure that the best provision of services is available and offered to children and families. 

• Utilize various EHR (Electronic Health Record) systems for scheduling, uploading, and tracking of medical and behavioral health information. Maintains patient/employee confidentiality in the management of protected health information. Oversees documentation and signing all counseling and pscyho-education services, assessments, reassessments, referrals and follow-up in the child’s record/chart. Ensures appropriate signatures and dating of forms and entries by supervisees including those made in the electronic records.
• Ensure individualized treatment plans, activities and required documentation are aligned with child’s goals and in compliance with Art 29i Health Facility and ACS requirements.
• Attain a comprehensive, working understanding of person-centered treatment planning and availability of behavioral health services to ensure all supports and interventions that are offered to children/adolescents in foster care have been accessed internally and via external community providers.
• Promote evidence-based wellness, prevention, and treatment practices for a variety of health and behavioral health disorders in order to achieve optimal outcomes for children/adolescents in foster care
• Develop productive and results oriented relationships with mission critical persons internally within Graham as well as external community partners and resources.
• Ensures adherence to all applicable county, state, and other regulatory bodies  
• May be required to perform other duties as assigned or perform other duties when necessary. 

Position Qualifications:     

• LMSW, LCSW, LMHC, LMFT, RN, Clinical Nurse Specialist, NP (Preferred not required)
• (3 ) years direct experience working with  youth and families in the mental health field
• Previous experience supervising medical, mental health and/or social work professionals preferred. Prior clinical experience with children/ adolescents/ families.
• Demonstrated understanding of how to create and manage services for multiple stakeholders including children and adults.
• Practical and strong decision-making skills.
• Excellent communication, time management and organizational skills   
• Bilingual Spanish/English preferred.  

Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more. 

EOE