Senior Manager

Senior Product Manager: Data & Analytics Platform and Credit Enhancement (Full-Time)

Location: (Remote-New York Tri-State Area preferred). Must reside in the U.S.

Salary: $90,000/yr.- $105,000/yr. commensurate with experience

About Us

Grameen America, Inc. (GAI) is a nonprofit microfinance organization founded by 2008 Nobel Peace Prize recipient Muhammad Yunus. The fastest growing nonprofit microfinance organization in the U.S., Grameen America has provided over $3 billion in small business loans and served over 180,000 low-income, primarily minority women. GAI provides low-income women with micro-loans, asset-building through savings, financial education, and credit establishment for the purpose of beginning or expanding businesses. For more information and to learn about Grameen, please visit grameenamerica.org.

Product Ownership at Grameen

Grameen America is seeking a Senior Product Manager to lead two new strategic initiatives. The first is an internal-facing Data & Analytics Platform that aims to provide automated, actionable, visual reports to all Grameen America teams, eliminating most manual report creation and enabling faster and better-informed decisions. The second is a member-facing Credit Enhancement offering, with a goal of measurably improving Members' credit scores at two of the three main credit bureaus. A successful candidate will be comfortable navigating a small, cross-functional team towards a Minimum Viable Product. They will then be equally comfortable using their product management toolbox to elicit constructive feedback from Members and staff, synthesize this quickly into requirements, prioritize the resulting features, and incorporate them into a cyclical process of continuous improvement.

The portfolio of products under development at Grameen America changes over time. These and other product development needs may come into or out of the portfolio of projects assigned to this position. The above products represent Grameen's first two project needs.

In this role you will:

• Take a leading role in the design and implementation of our staff-facing Data & Analytics platform and strategy.
• Build trusting relationships with internal stakeholders to establish requirements and enable high-quality feedback.
• Lead a discovery and learning process to engage staff, resulting in a deep, documented understanding of the reports they currently create the data they need in those reports, and the reasons they use that data, so that reports can be automated and made visual.
• Facilitate and recommend the selection of vendors for an ETL tool, a data warehouse, a data transformation tool, and a BI/data visualization tool, among others.
• Create and maintain a roadmap of future features in the Data & Analytics platform.
• Ensure timely execution of the features in the Data & Analytics platform roadmap.
• Take a leading role in the design and implementation of our member-facing Credit Enhancement product.
• Engage in a discovery and learning process with Members to deeply understand their needs and expectations of Grameen's impact on their credit scores and histories, to understand what reporting changes, educational materials, or loan product enhancements might be necessary to bring their credit scores in closer alignment with these needs and expectations.
• Create and maintain a roadmap of future Credit Enhancement changes.
• Ensure timely execution of the features in the Credit Enhancement roadmap, in partnership with internal stakeholders in compliance, finance, operations, and others.
• Be a partner, champion, and support to Members through their Grameen journey.
• Have a willingness to roll projects into and out of your product portfolio over time.

You should have:

• Bachelor's degree; 4-8 years of previous experience in Product Management
• Proven analytical skills, including a deep understanding of data visualization.
• Experience researching and evaluating vendors and managing a selection process, ideally within the data and analytics industry.
• Prior knowledge of leading ETL, Data Warehouse, Data Transformation, and Business Intelligence software, configuration, and implementation
• A history of working with and leading small, cross-functional teams
• Trustworthy, with strong interpersonal skills and the ability to establish and build strong relationships with Members and colleagues.
• Strong organization skills, detail oriented with the ability to complete work accurately and efficiently
• Excellent written and oral communication skills
• Proficiency in English required. Proficiency in Spanish strongly desired
• Prior knowledge of the US credit bureau reporting system is a plus.
• Experience planning, organizing and leading working sessions and user testing sessions with target audiences to gather feedback and requirements.

What We Offer You:

• Medical, dental, and vision insurance plans
• Generous Paid Time Off options for vacation, sick, and personal days
• Paid Holiday Schedule
• 401K retirement savings plans
• Flexible Spending Account (FSA)
• Training
• Opportunity for advancement
• And more!

TRAVEL:

Attend quarterly staff meetings in New York City required. Travel to field branches as required.

Interested applicants may apply through the careers section of the website at grameenamerica.org Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Grameen America, Inc participates in E-Verify.