Description
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Barista Part Time join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
- Turn our guest's ordinary day into an extraordinary day ✨
- Love where they work ✨
- Be appreciated for what they bring to a team ✨
- Learn and grow with a company who truly values it's people ✨
What's in it for you?
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Flexible Scheduling
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Free meals every shift made by our talented culinary team
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Paid time off
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Golf, Ski, Restaurant & Spa discounts
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Hotel room discounts as low as $49 per night
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WELL Spa Gym membership for $16 per paycheck
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Advancement opportunities across the property and US
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Friendly work atmosphere
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Holiday, jury duty, & bereavement pay
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Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
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Recognition programs (aka get paid to celebrate)
About the role
If innovator and creator describes you, you have come to the right place: Join the Barista team and create exceptional drinks for our extraordinary guests. Learn recipes, multitask and be efficient when making drinks to create a grand experience for all.
What will you be doing?
- Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
- Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
- Responsible for the complete service of the guest and each order.
- Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
- Has the ability to use the POS efficiently. Micros System.
- Has the ability to perform proper cash handling procedures that fall in line with company standards.
- Must be proficient in multi-tasking and managing designated stations.
- Must comply with opening and closing as well as running side work necessities.
- Direct and consistent communication with the culinary and management team.
- Processes guest's checks and submits closing paperwork in a timely manner.
- Listens to and resolves customer complaints regarding service, product and personnel.
- Perform other duties as assigned.
What do you bring to the role?
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Someone who is passionate about people and travel
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Willing to work weekends
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LOVES meeting new people and interacting with guests
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Has reliable transportation to and from work
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Past experience in hotels and customer service a plus
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Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.