What are the responsibilities and job description for the Team Member position at Grand Hyatt?
One of the newest restaurants in downtown Music City, The Nashville Grange is born of Southern comforts, local bounty and our region’s agrarian legacy. Our Tennessee-to-table menus are crafted from the highest quality ingredients, unique Southern flavors and a distinct modern twist.
You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Job Duties
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Skills and Qualifications
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
Working at Grand Hyatt
- Health insurance
- No strict dress code
