Director of Table Games

The Director of Table Games is responsible for the overall operation, planning and administration of the Table Games department and all table games activity for Grand Lodge Casino.  The Director of Table Games plans and oversees table games operations including supervising and providing leadership to shift managers, supervisors, and dealers, ensuring that all guests receive fast, friendly and efficient guest service. 

·         Responsible for directing the table games department and staff for Grand Lodge Casino.  

• Develop annual department budgets, capital expenditures, marketing and promotional plans and staffing needs for table games department.
• Responsible for reviewing and monitoring financial analysis of table games.

·         Skilled in developing relationships with guests, resolving player disputes; and comping qualified players appropriately while ensuring that all laws, gaming regulations, policies and procedures are followed.

• Forecast changes in the economic climate and/or profits and react accordingly.
• Monitors and sets table limits to accommodate business fluctuations.
• Analyzes revenue and labor reports, and makes necessary adjustments.
• Inspects pit areas to ensure equipment is operative and that tables and gaming devises meet or exceed standards.
• Directly supervises, maintains awareness, and monitors activity of shift managers, floor supervisors and dealers.  Providing schedules, work assignments, training, directions, and accountability for results (follow-up), rewards, disciplinary actions, information, and performance reviews.
• Ensures all table games employees adhere to casino policies and procedures, and all regulations of the Gaming Control Board.
• Promotes teamwork within the table games department and with other departments.

• Develops and implements table games department policies and procedures to improve security and efficiency, and to safeguard assets.

• Acts with discretion and confidentiality in handling sensitive material; required to sign and adhere to a confidentiality agreement.

• Maintains a clean, safe, work environment within area of responsibility.
• Assures Table Games is in compliance with federal currency transaction reporting requirements (Title 31) as well as all Minimum Internal Controls.

• Responsible to keep up with industry innovations and technology.

• Attends gaming shows and seminars as needed.
• Performs all other related duties as assigned. 

•         Requires minimum of five (5) years in table games management

•         Previous casino dealing experience is required

·         Bachelor’s degree in Business Administration or related field from an accredited four-year college or university preferred.

•         Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

•         Must have excellent written and verbal communication skills; must be fluent and literate in English.

•         Ability to maintain a high level of confidentiality and professionalism

•         Excellent written, verbal, and interpersonal communication skills

•         Computer literate with working knowledge of MS Word, Excel and Auto-Cad

•         Knowledge of Player Tracking/Accounting system, floor coverage and margin control.

•         Ability to work in a fast paced, high pressure environment while demonstrating good personal relations/ guest service skills

•         Knowledge of effective money handling procedures

•         Must be a self-starter and ability to adjust to change

•         Ability to write reports, business correspondence, and procedure manuals.

•         Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

•         Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

•         Must be highly organized and have strong interpersonal skills.

•         Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Professional, neat and well-groomed appearance adhering to the property standards