Floor Service Representative

POSITION TITLE: Floor Service Representative

REPORTS TO: Floor Supervisor

DEPARTMENT: Floor

Starting Wage: $12.00

SUMMARY:

Provides customers with beverages, change, and basic machine upkeep, all in a prompt and timely manner. Interacts positively with customers using grand service.

DUTIES AND RESPONSIBILITIES:

The Floor Service Representative performs paper fills and jackpots while maintaining proper machine records and performs minor maintenance on slot machines. He/she ensures proper coverage of the floor area or designated working area, providing service to all customers such as serving beverages, making change, giving information on casino & resort and slot machine payouts. The Floor Service Representative assists in all areas of the casino and performs any other duties as assigned by the Floor Supervisors. Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.

PREREQUISITES:

Must be 21 years of age or older. Must qualify for a Standing Rock Sioux Tribal Key license. Must have 20/20 corrected vision and not be color blind

EDUCATION:

High school graduate or GED.

EXPERIENCE:

One year supervisory experience and two years experience in the gaming industry preferred. Must be able to administer professional communication skills with internal and external guests and ensure confidentiality.

PHYSICAL:

Must be physically able to withstand continued walking, standing, kneeling, and lifting for periods of 8 hours or more and lift up to 15 pounds.

All Applicants Must

Benefits Available to Employees

• Competitive Wages
• Exceptional Career Advancement Opportunities
• Weekly Pay
• Wide-ranging Work Schedules
• 401K Plan with a match up to 5%
• Affordable Comprehensive Insurance Plan Including:
  Health, Dental, Prescription Drug, Vision Care, Life and Disability Insurance, we also offer Low Cost Family Plans
• PTO for Full Time Employees
  Year Total Earned a Year
  1st year 2 weeks
  2nd-4th year 3 weeks
  5th year 4 weeks
• Cash Bonus for Full Time Employees for Perfect Attendance
• Employee Activities
• 50% off on meals in the Rivers’ Edge Restaurant
• 20% discount on merchandise in the Gift Shop

Candidates that are selected for employment are subject to drug and alcohol testing. Failure to adhere to and successfully pass testing will result in revocation of job offer.

Please email Grand River Casino and Resort for additional employment information.