Host

Summary:
LM Restaurant Group is looking for an energetic, enthusiastic, and positive Host to join our team. A Host is responsible for ensuring the guests are having a pleasurable experience from the moment they enter the restaurant until they leave. You will be responsible for guest satisfaction, greeting and seating guests, answering phones, taking and executing reservations/waitlist and daily side work. LM Restaurant Group values their employees by providing a safe, constructive and positive work environment.

Essential Functions:
Greet guests in polite and friendly demeanor
Seat guests in accordance to section rotation
Manage waitlist and reservations
Quote accurate wait times
Answer phones
Keeping host stand clean and organized
Resolve guest issues
Take carry out orders and provide menu recommendations
Accurately entering orders into POS system
Learn full menu including allergens in each menu item
Cash handling
Complete opening and closing side work
Stocking
Ability to work in a team environment with a positive attitude
Occasional janitorial services

Knowledge:
Step of service
Basic spirit, wine and beer knowledge
Proper food handling
General math skills

Skills:
Customer Service
Teamwork
Cash management
Multi tasking
Attention to detail
Organization
Excellent verbal communication in English

Physical Demand:
Must be able to stand for 8 hours
Data entry
Ability to lift up to 10 pound regularly and 20 pounds on occasion
Ability to walk, stand, kneel, reach, climb, balance, stoop, push, pull, lift, grasp, bend, twist, squat, and do repetitive motions regularly throughout shift
Ability to work in hot and cool conditions
Ability to work in a fast paces environment
Ability to stay calm under pressure
Well groomed, professional appearance

Required Education and experience:
1 years Host experience in a trendy high-volume restaurant is preferred
Food Handlers certification within 30 days of employment
Allergen certification preferred
High School diploma/GED preferred

Benefits:
Medical, Vision and Dental Insurance
401k
Uniform shirt
50% Dining discount
Family meal every shift

Availability:
Open availability
Weekends required
Holidays

About LM Restaurant Group:
Founded in 2009 by Nicole and Stephan Outrequin Quaisser as a single concept, named after the couple’s two children Luc and Mary. LM Restaurant Group remains a family-owned hospitality company that specializes in creating intimate local gathering places that deliver great food and down-to-the-last detail service. Our portfolio includes an eclectic assortment of hotel restaurants, catering venues and investments that all share a common goal: making people feel cared for. LM properties currently include: Bistronomic, Grant Park Bistro, Land & Lake Kitchen, Land & Lake Andersonville, LM Catering & Events, City View Loft, Kitchen Chicago, Lacuna Events by LM, and LM Studio.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Bar
• Casual dining restaurant

Schedule:

• Day shift
• Holidays
• Monday to Friday

COVID-19 considerations:
LM Restaurant Group is following City of Chicago Covid protocol. Staff must provide weekly proof of negative covid test, unless fully vaccinated. All staff will be required to be fully vaccinated as 3/1/22 unless a medical exception is provided.

Work Location: One location