Casino Host
Job Posting for Casino Host at GRATON RESORT & CASINO
Shift
All
Department
CASINO MARKETING
Starting Pay Rate
$0.00
Job Description
Position Summary:
The Casino Host increases gaming revenues and profits by increasing guest visitation and play. Creates loyalty to Graton Resort & Casino among valued gaming guests by building lasting relationships and effectively utilizing marketing techniques. Responsible for ensuring that casino guests enjoy a favorable gaming and leisure experience, authorizing comps in accordance with guidelines, and acting on behalf of VIP guests to secure reservations, tickets, transportation and other items casino guests may require. The Casino Host is responsible for the continuous acquisition of new players.
Essential Functions:
1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's culture and demonstrating Graton Resort & Casino's Service Standards at all times.
2. Ensure casino guests are serviced properly and enjoy their experience.
3. Secure reservations for tickets, transportation, and other items guest may require.
4. Knowledgeable with slot and table games play.
5. Proficient in casino credit evaluation and administration.
6. Explain promotions, programs, and any current giveaways to all guests.
7. Explain benefits and privileges of using a players card.
8. Responsible for improving guest service, developing and implementing new promotions, and maintaining and cultivating relationships with VIP guests.
9. Ability to approve credit and manage reinvestments on guests by applying complimentaries according to guidelines. Responsible for developing and increasing guest visits and play habits.
10. Responsible for filing events based on play criteria.
11. Approve credit.
12. Excellent communication skills, in both written and verbal form.
13. Ability to handle guest opportunities.
Requirements
Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Perform a diverse range of responsibilities, including attending to VIP Guests.
3. Must possess excellent interpersonal, communication, team-building and problem solving skills.
4. Must be willing to work any shift when necessary.
5. Must present a well-groomed, professional appearance.
6. Able to make progress/handle multiple assignments under time constraints.
7. Proven background in high profile position.
8. High School Diploma or equivalent work experience.
9. Three (3) years Casino Host experience preferred.
10. Bilingual preferred.
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Ability to climb, bend, reach, walk, and stand for the duration of the shift.
3. Manual dexterity to operate job related equipment.
4. Ability to hear and communicate via telephone and radio.
5. Ability to push, pull, transport and lift items weighing up to 25 pounds.
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Salary.com Estimation for Casino Host in Rohnert Park, CA
$43,819 to $55,129
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Job openings at GRATON RESORT & CASINO
GRATON RESORT & CASINO
Rohnert Park, CA
Full Time
GRATON RESORT & CASINO
Rohnert Park, CA
Full Time
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