What are the responsibilities and job description for the Banquet Server position at Great Wolf Lodge?
The Banquet Server exemplifies high dining standards of presentation, set up, and service. The Banquet Server interacts in a friendly and efficient manner with all guests while serving food and beverages.
Essential Duties & Responsibilities
- Read, interpret and follow with Banquet Event Orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager
- Participate in event setup including; moving and setting tables and chairs, buffet setup, side stations, etc.
- Prepare table settings, condiments, beverages, etc. for the function as dictated
- Communicate with Banquet Captain and/or Manager throughout the function to notify them of changes, special requests, or dietary restrictions to ensure guest satisfaction
- Interact in courteous and professional manner with all function guest to ensure exceptional dining experience
- Deliver food and beverages in a timely, efficient, and professional manner
- Ensure all assigned side-work and pre-work needed for future events is completed before leaving
- Participate in the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate
Basic Qualifications & Skills
- Some High School education or equivalent
- Must be flexible regarding scheduling based on business demands
- Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
- Previous server experience
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Physical Requirements
- Able to lift up to 30 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)